Back

Five Star Ford

North Richland Hills, TX

4.9
8,638 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,638 reviews

March 07, 2022

Alfred El-Darazi Did a great job , even though the dealership was getting ready to close, he took his time showing us the car we wanted to see. We appreciate his dedication and his explanation of impo More

by AFlacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lewis
March 06, 2022

was a pleasure to deal with Alfred in sales. Finance dept was excellent as well. i would most definitely recommend More

by mikeclark732
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

I had such a great experience with Five Star Ford! I ordered my Bronco with Josh and Mike, both helped me build and order, making sure my vehicle stayed on schedule and got to me in no time. Preston w More

by abbyohmstede
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

Rick is a very knowledgeable helpful and experienced salesman who went out of his way to find us exactly what we wanted for the best deal available. We were referred to him by Jerry Reynolds and we are More

by Lydz77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

I recently bought an Eco Sport from Five Star. Crystal & John took excellent care of me! The entire process went fast and smoothly. Contact either of them if you need anything! You won’t be disa More

by Sonja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
February 17, 2022

This is actually for the North Richland Hills location. I'd heard of it through Crystal Sanders, but was helped by John Little, who was fabulous. He found me the perfect car, and I will definitely recommen More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Welch, Crystal Sanders
Feb 19, 2022 -

Five Star Ford responded

Hello Jean, On behalf of Five Star Ford North Richlands and Five Star Ford Lewisville, your review and business are very much appreciated. Both our dealerships remain available to help you enjoy your purchase. When you need vehicle advice, please reach the North Richland Hills location at 817-498-8838 or our Lewisville store at 972-221-2900. Thank you for choosing the Sam Pack Auto Group. Best Regards, Kelly Blackwell, General Manager

Feb 19, 2022 -

Jean responded

I'll keep Crystal and John's numbers handy. LOVE THE CAR, and everyone who remembers my old one congratulates me on the upgrade.

February 17, 2022

I bought a new Ford F-250. Could not be happier with the way Rick Dike and his team helped me; from the ease of the sale, family like atmosphere, friendly service and the finan More

by btanner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
February 16, 2022

I have always been pleased with 5 Star Ford & it’s salespeople. They have sheets treated me well & know me when I walk in! More

by jpower28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
February 16, 2022

Alfred was fantastic from beginning to end! He answered ALL the questions, showed us several options, and didn’t stop until the deal was done! More

by sarabethharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Great friendly service! They answered all my questions and explained all the features of my soon to be car. The car arrived sooner than expected as well! More

by cbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
94
...