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Five Star Ford
North Richland Hills, TX
8,610 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,610 reviews
January 03, 2022
John Hilsinger and 5 Star Ford are fantastic!! We will without question be returning customers. without question be returning customers. More
by aaron.crider
Employees Worked With
January 01, 2022
I definitely would not recommend. Dealer does not take responsibility nor try to help customer. responsibility nor try to help customer. More
by Unsatisfied customer
December 29, 2021
Keeping me informed waiting on my new maverick truck orders Jeff is a great person orders Jeff is a great person More
by black.rodney34
December 28, 2021
John Hilsinger and MIT were very helpful, informative, available for questions and helped us feel like they had our best interest at heart. We enjoyed our experience with 5 Star Ford and look forward to c available for questions and helped us feel like they had our best interest at heart. We enjoyed our experience with 5 Star Ford and look forward to continuing our business with them! More
by ryannicolello
December 28, 2021
Alfred and Justin were the best to work with. We highly recommend them and enjoyed our experience. recommend them and enjoyed our experience. More
by LindaH
December 27, 2021
From the start it was a great experience everybody was friendly and knew exactly what they were doing. John and crystal were excellent salesmen. The whole car buying process went smoothly thanks to them. friendly and knew exactly what they were doing. John and crystal were excellent salesmen. The whole car buying process went smoothly thanks to them. More
by Rachellittle21
December 25, 2021
John Little and Crystal Sanders were great to work with. I felt no pressure. John found the exact car I wanted and Crystal made the paperwork seemless. They both took the time to explain all the amenities t I felt no pressure. John found the exact car I wanted and Crystal made the paperwork seemless. They both took the time to explain all the amenities that came with my new car. I am extremely happy! More
by Paulajohns
December 24, 2021
Easiest car purchase ever. John and Crystal were very friendly and helpful. Would highly recommend if you desire a stress free car buying experience friendly and helpful. Would highly recommend if you desire a stress free car buying experience More
by jlil89
December 22, 2021
I am a repeat customer at Five Star Ford in NRH. My sales associate Rick Dike has been doing this a long time and made sure my purchase from start to finish was flawless. The entire Staff at Five Star in NRH associate Rick Dike has been doing this a long time and made sure my purchase from start to finish was flawless. The entire Staff at Five Star in NRH was indeed exemplary. More
by DW Meyer
Employees Worked With
December 21, 2021
We have purchased two vehicles from Crystal at Five Star Ford in NRH. She is the ultimate professional, not pushy, provides all the information needed for you to make the right decision! She also works ve Ford in NRH. She is the ultimate professional, not pushy, provides all the information needed for you to make the right decision! She also works very hard to #GiveBack in our community, and that is important to us. If you are in the market for a new or used vehicle, you owe it to yourself to go see Crystal! More
by G-DubTX
Employees Worked With
Crystal Sanders
