Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Ford
North Richland Hills, TX
8,639 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,639 reviews
January 30, 2022
From start to finish this was the best dealership I have been in. Preston was prompt and pleasant to deal with. Will be doing all my auto buying here in the future!! been in. Preston was prompt and pleasant to deal with. Will be doing all my auto buying here in the future!! More
by Cassie.earl25
January 29, 2022
Top notch organization. Starting from the ordering process all the way through the delivery process. The Bronco was cleaned and ready when promised. I was in and out of finance in no time and on my process all the way through the delivery process. The Bronco was cleaned and ready when promised. I was in and out of finance in no time and on my way. If you're looking for a Ford go see them. More
by bjrccrawford33
Employees Worked With
Other Employees :
Siva David "MIT" Christos
January 24, 2022
Alfred was very helpful through my purchase process. He made the process smooth . He knows what he does. satisfied with my purchase so far. made the process smooth . He knows what he does. satisfied with my purchase so far. More
by pavan
January 23, 2022
We have been buying from 5-star ford for over 20 years an have always gotten excellent service an this time was no exception. Alfred is an excellent salesman very courteous an helpful. I would definitely re have always gotten excellent service an this time was no exception. Alfred is an excellent salesman very courteous an helpful. I would definitely recommend Alfred an the the dealership. More
by Fran123
Employees Worked With
January 23, 2022
This is the third car I have purchased from Five Star Ford in North Richland Hills. Unlike other dealers they don't play games, and they make the purchase very pleasant. My salesperson Alfred El-Darazi Ford in North Richland Hills. Unlike other dealers they don't play games, and they make the purchase very pleasant. My salesperson Alfred El-Darazi and sales manager Jeff Crabtree are the best. More
by hal9001
January 22, 2022
The dealer, sales and service personnel are very friendly. knowledgeable and helpful. Especially salesman Alfred El-Darazi. I would recommend him to any friends wishing to purchase a new vehicle. friendly. knowledgeable and helpful. Especially salesman Alfred El-Darazi. I would recommend him to any friends wishing to purchase a new vehicle. George Jennings More
by gfjennings
January 21, 2022
John Hilsinger and Five Star Ford of North Richland Hills are amazing! Best dealership ever! are amazing! Best dealership ever! More
by CHenley
Employees Worked With
January 20, 2022
Jeff and Alfred made things super quick and easy! Great customer service. I will definitely refer friends. customer service. I will definitely refer friends. More
by brianbradley78
January 20, 2022
Rick Dike was my salesman. The man knows his stuff! It Rick Dike was my salesman. The man knows his stuff! It made for such an easy, stress-free purchase. Hats off to everyone in sales, finance and tec Rick Dike was my salesman. The man knows his stuff! It made for such an easy, stress-free purchase. Hats off to everyone in sales, finance and technology for an awesome job! More
by dkkissinger
January 18, 2022
Rike is THE very best saleperson and 5 Star Ford is a great dealer! If you want a no-hassel, professional and very freindly place to purchase your next vehicle - go to 5 Star Ford and ASK FOR Rick Dike, great dealer! If you want a no-hassel, professional and very freindly place to purchase your next vehicle - go to 5 Star Ford and ASK FOR Rick Dike, they are the best!!! More
by Dancherylarnold
Employees Worked With
