Five Star Subaru of Grapevine

Amazing experience! Taylor and the rest of the team were so beyond helpful, professional and fast! Previously, I was very dreadful of having to trade my car in due to po Taylor and the rest of the team were so beyond helpful, professional and fast! Previously, I was very dreadful of having to trade my car in due to poor leasing experiences in the past at another dealership. Because of Taylor I an no longer feeling that way -he made the process so enjoyable! I will be back again come time for my next lease. Cannot thank this team enough for an incredible experience! More

Not every sale will be perfect, what matters most to me is what happens when there are challenges. Dealership accepted responsibility and rectified the issue to my complete satisfaction. is what happens when there are challenges. Dealership accepted responsibility and rectified the issue to my complete satisfaction. More

From the moment I interacted with Casey over internet sales, I knew this would be different from other car-buying experiences I've had. Casey immediately impressed me with her patience and expertise, tak sales, I knew this would be different from other car-buying experiences I've had. Casey immediately impressed me with her patience and expertise, taking the time to thoroughly answer all my questions about different models and features. This personalized attention made me feel valued as a customer and ultimately led to my decision to purchase. The transition to the buying process was remarkably smooth, thanks to Nart and Greg who worked together seamlessly to make what is typically a stressful experience feel relaxed and straightforward. They explained every detail of the paperwork clearly, offered fair terms without any pressure tactics, and ensured I understood exactly what I was signing. What stood out most was how the entire team seemed genuinely invested in finding the right vehicle for my needs rather than just making a quick sale. This customer-first approach has definitely earned my loyalty. I'll not only be returning for service and my next vehicle purchase, but I've already recommended 5star Subaru to friends and family. In an industry often criticized for high-pressure sales tactics, 5star Subaru proves that respect and transparency create not just satisfied customers, but loyal ones. Five stars well earned!​​​​​​​​​​​​​​​​ Thank you, The Bragg Family More

When a person states they’re not interested, they shouldn’t need to repeat themselves 3 times with the same answer. shouldn’t need to repeat themselves 3 times with the same answer. More

We have always had great customer service. The attention to the customer is always appreciated. Great service. The attention to the customer is always appreciated. Great service. More

Excellent customer service by Red and all of the finance department. Was a wonderful car buying experience all around. department. Was a wonderful car buying experience all around. More

Staff is very professional, observant, and friendly. They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, a They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, and Jason - Site Manager all were very knowledgeable and helpful. More

I recently purchased a car from Five Star Subaru Grapevine, and I couldn’t be more impressed with the entire experience. As repeat customers from five years ago when we bought my wife’s car, we knew Grapevine, and I couldn’t be more impressed with the entire experience. As repeat customers from five years ago when we bought my wife’s car, we knew we’d be in good hands, but this visit exceeded our expectations. David Hendricks was fantastic—he was patient, attentive, and never pushy. He made the entire process straightforward and stress-free. Derek Adams from the financing team was also incredibly helpful. He worked with us to find an option that fit our budget and made the paperwork clear and easy to understand. I left feeling confident in my purchase and highly recommend Five Star Subaru Grapevine to anyone in the market for a new or used car. More

The whole car buying process was very easy and the staff was great. Thank you was great. Thank you More

James was simply amazing! Very thorough and mindful of what really mattered to me when selecting my car and options. Helpful and no pressure selling. I highly recommend him. Very thorough and mindful of what really mattered to me when selecting my car and options. Helpful and no pressure selling. I highly recommend him. More