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Five Star Subaru of Grapevine
Grapevine, TX
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,098 reviews
June 25, 2023
Excellent experience. I will definitely buy a new Subaru at Five Star again in the near future. I will definitely buy a new Subaru at Five Star again in the near future. More
by Michael Woodward
Verified Customer
June 25, 2023
Thank you very much . Really appreciated for whole team . Will look further in future for rest of services Really appreciated for whole team . Will look further in future for rest of services More
by kranti747808
June 24, 2023
I have pursued 3 vehicles from Five Star and I’ll never go anywhere else. Their customer service is always top notch. go anywhere else. Their customer service is always top notch. More
by allison.eddy91
Employees Worked With
Other Employees :
Jeff Davis
June 24, 2023
Super friendly, attentive and a pleasure to work with. The waiting room was comfortable and lots of power ports too. And of course the snacks are an added benefit. The waiting room was comfortable and lots of power ports too. And of course the snacks are an added benefit. More
by kelly girl
Employees Worked With
Matt. My advisor Matt was fabulous
June 24, 2023
Casey was awesome kept us informed When I have a questions Casey has a response very important Good job team questions Casey has a response very important Good job team More
by pkm76020
June 24, 2023
I enjoyed my visit during my first oil change service on a Saturday morning. I appreciate Service Advisor, Sean Roberts’ and Sales Professional, Ron Yon’s customer service. Sean has a sweet contagious smile a Saturday morning. I appreciate Service Advisor, Sean Roberts’ and Sales Professional, Ron Yon’s customer service. Sean has a sweet contagious smile despite the blistering Texas heat, and Ron made time to say hello and ask about our recent Crosstrek purchase. Both provided excellent service. Thank you! Great team at Five Star Subaru of Grapevine! More
by mrln1926
June 23, 2023
I purchased my 2nd Subaru Outback, this one the 2024 Outback Touring XT, from Internet Sales Consultant Enrikko DePasquale. He was top notch, from placing the factory order, right up thru delivery. Know Outback Touring XT, from Internet Sales Consultant Enrikko DePasquale. He was top notch, from placing the factory order, right up thru delivery. Knowledgeable, professional, and friendly. Made the whole process super easy! I'd recommend him to anyone looking to buy a new Subaru. Likewise, the Subaru Love Encore "Re-Delivery" program, with Shantai Isom was fantastic, reviewing all the vehicle systems, programs, technology, and answering any questions I had. Thorough knowledge of the vehicle top to bottom. Since this is my 2nd Subaru Outback, first was 2018 3.6R Limited, I can also attest to the superior service department in maintaining my vehicles! The best! More
by Tom T
June 22, 2023
Jeff Davis went out of his way to address a few (minor) concerns related to after purchase needs. He really made a lasting impression. concerns related to after purchase needs. He really made a lasting impression. More
by becky.ferrell
June 22, 2023
They honestly have the best service from everyone ! The first time I purchased a vehicle went so so but the second time it went very well. The first time I purchased a vehicle went so so but the second time it went very well. More
by micaela
