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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,069 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,069 reviews

February 13, 2025

Do not believe meet Steve Lennon so left open. you all got it going on! More

by APPYHSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, APPYHSE, on your purchase at Five Star Subaru. We are excited to help with your vehicle needs and we welcome the chance to share our knowledge. Give us a call at 817-438-1700 for car advice any time. Enjoy your ride! Best regards, David Cheney, General Sales Manager

February 13, 2025

Grapevine Subaru provides great customer service. I was checked on twice while I waited for my oil change, tire rotation and multi point inspection. Everyone was friendly and cared about me having a More

by avinbel705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle -Service ⭐️⭐️⭐️⭐️⭐️
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

We appreciate you, avinbel705! Thank you for rating your Five Star Subaru service experience. When you need future car care, we look forward to scheduling an appointment at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

February 13, 2025

The dealership sets the performance bar! Matt my Service Advisor is a consummate pro. Updated me and had very good product & parts knowledge. More

by Gbenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Gbenk responded

This is a top tier dealership. I love owning a Subaru. 5 Star continues to amaze with their relentless pursuit of customer care and service tech excellence. Stay with it Five Star. It is truly the secret sauce that separates you from the rest. In doing will sustain your long term success Your vision, values, execution of each days mission are well spoken and credible with transaction like I had today. Thank you.

February 12, 2025

Great experience. Jeff gave me a senior discount and washed my Crosstrek. I did not get the mat for the back seat. When I bought it, it was missing. More

by Dcoleman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service department
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

Dcoleman53, We're so glad you had a great experience at Five Star Subaru! We appreciate your business and are happy Jeff could help you out. Please contact us at 817-438-1700 any time you need our vehicle advice. We value you and your business. Sincerely, Jakob Ritter, Service Director

February 11, 2025

We’ve had wonderful experiences at this dealership and that’s why we’ve returned to purchase our second Subura from them. Highly recommend! More

by H. DeLong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Five Star Subaru of Grapevine responded

Thank you, H. DeLong, for returning to Five Star Subaru and sharing your recommendation. We really appreciate you taking the time to share your feedback. Should you have additional questions about your Subaru, give us a call at 817-438-1700. Your loyalty means a lot to all of us. Best regards, David Cheney, General Sales Manager

February 10, 2025

Everybody was very nice and the young man Ray Kirven who went over all the details on using the different buttons, He was great! I give him 5 stars too. The whole staff was friendly to me and everyone was v More

by LLIVIN01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Kirven
Feb 10, 2025 -

Five Star Subaru of Grapevine responded

LLIVIN01, We're so happy to hear that Ray made your Five Star Subaru experience so positive! Providing excellent service is our top priority, and we're delighted that your sales team delivered. Congratulations on your first Subaru! We look forward to any technical or maintenance questions at 817-438-1700 and are excited to help you enjoy your new car! Thank you for your business and review! Take care, David Cheney, General Sales Manager

February 10, 2025

It was a great experience. No hassle, no pressure, friendly service. Went in not sure if I was going to buy but they gave me an offer I could not refuse. Love my Crosstrek. More

by CABZAKH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nart Abzakh
Feb 11, 2025 -

Five Star Subaru of Grapevine responded

CABZAKH, We're thrilled you had such a great experience at Five Star Subaru! Providing dedicated personal assistance is our focus and we remain available at 817-438-1700 should you want to revisit the features or care schedule on your new Crosstrek. Thank you for sharing your kind words and we hope you enjoy every mile in your Subaru. Best regards, David Cheney, General Sales Manager

February 10, 2025

They were very welcoming when we met them. They also had a with a willingness to answer all questions. More

by KATHY6211.KG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, KATHY6211.KG, on your new car from Five Star Subaru. Your sales team welcome your vehicle questions at 817-438-1700. It is our goal to make this your best driving and ownership experience. Thank you for your feedback and business. Best regards, David Cheney, General Sales Manager

Feb 10, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, KATHY6211.KG! We are so excited to help you enjoy your new car from Five Star Subaru. Be sure to reach out to your sales team with technical or care questions at 817-438-1700. Our goal now is to keep you knowledgeable about your ride. Thank you for shopping with us. Best regards, David Cheney, General Sales Manager

February 07, 2025

This dealership’s service is outstanding. Two times the technicians went out of their way to help me select the service I needed, they worked to honor my coupon that offered the best deal, k More

by Happy Subie Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Feb 07, 2025 -

Five Star Subaru of Grapevine responded

Happy Subie Owner, We appreciate you taking the time to share your service experience at Five Star Subaru. Reach Travis or me at 817-438-1700. Safety is a priority and we welcome the chance to help you enjoy a safe ride. Thank you for choosing our service center. Best regards, Jakob Ritter, Service Director

February 07, 2025

Good deals, great service with knowledgeable sales people that don’t pressure you into buying. More

by KARLBERKEBILE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Feb 08, 2025 -

Five Star Subaru of Grapevine responded

KARLBERKEBILE, Thank you for taking the time to share your remarks. Your Five Star Subaru team are excited to help you enjoy your new Subaru. Please stay in touch at 817-438-170. We look forward to seeing you again. Best regards, David Cheney, General Sales Manager

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