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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,026 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,026 reviews

August 03, 2021

This is truly a customer-focused dealership. Thanks to Taylor I was able to reserve a new Forester and she and her team kept me informed along the way. Spencer was fantastic to work with and a wealth of i More

by bkirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Fuller, Kareem Kusez
Aug 04, 2021 -

Five Star Subaru of Grapevine responded

Bkirk, We are excited to help you fully enjoy your new Forester. Customer experience is important and are here to continue helping with answers to your vehicle questions. Call us any time at 817-438-1700. Thank you for placing your order at Five Star Subaru and please stay in touch. Best Regards, Doug Laymon, Sales Manager

August 02, 2021

Service provided was excellent.Both in service and Service provided was excellent. Both in service and maintenance. Very clean environment and helpful people. I proud to be a three Subaru car Family More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Five Star Subaru of Grapevine responded

Martinkingtexas, We are thrilled to have you as a part of our Five Star Subaru family! It is important you feel comfortable every time you visit. Call us again at 817-438-1700. We look forward to seeing you. Thank you, Marcus Procter, Service Director

July 31, 2021

I am always pleased with the excellent service I receive here. The people are courteous and knowledgeable and the facility clean and comfortable. I appreciate the free coffee More

by Genacollier48nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Five Star Subaru of Grapevine responded

Genacollier48nana, It is always our pleasure to see you at Five Star Subaru! Thank you for your loyalty and this great feedback. Contact our service advisors at 817-438-1700 any time! Thanks again, Doug Laymon, Sales Manager

July 31, 2021

After visiting other dealerships, Five Star outshined all the others. Thanks to Mitchell from internet sales and the finance department, I found a Forester that best fit me. The price beat all the others as More

by Steve J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Aug 02, 2021 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Steve! We are happy you found your way to our dealership and we want to make certain you feel comfortable directing all of your automotive questions our way. Please reach Anthony, Mitchell, or me at 817-438-1700. We are always happy to help! Thank you, Doug Laymon, Sales Manager

July 31, 2021

Shantai really surprised my wife and myself with all the functionality that our 2021 Forester had! Set many thing us nad stepped us through the Apps functions. Got our car washed while we chatted with Ron Y More

by rfstat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Five Star Subaru of Grapevine responded

Thank you for sharing your excitement about owning a new Subaru, rfstat! We want to help you fully enjoy your new car and we welcome you to stop by Five Star Subaru or give us a call at 817-438-1700. Customer care continues! Drive safely and please stay in touch. Best Regards, Doug Laymon, Sales Manager

July 30, 2021

I have always had a terrible experience when it comes to buying a car. For the first time, I enjoyed this experience without regret. Darrell and Cameron were fantastic through the entire process. More

by Ksergent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Ksergent! We want you comfortable with every transaction at our dealership. Let us know if you need further help enjoying your car. We are happy to help at 817-438-1700. Thank you, Doug Laymon, Sales Manager

July 29, 2021

Dealing with Five Star Subaru & Darrell Cooper was EXCELLENT no pressure, fair price & “Cooper” found me exactly what I was looking for. The best price in the DFW area. Thanks DC More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Five Star Subaru of Grapevine responded

Ron, It is great to hear you enjoyed buying your new car from Darrell and Five Star Subaru! To help you fully enjoy your perfect ride, stay in touch at 817-438-1700. Darrell and I would love to have you back for a review of its technology. Thank you for your business, Doug Laymon, Sales Manager

July 28, 2021

Cooper and Anthony were great to work with. From the start to finish, it was an overall amazing experience with everyone I came in contact with. More

by Nnorthrip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Jul 29, 2021 -

Five Star Subaru of Grapevine responded

Thank you, Nnorthrip, for shopping at Five Star Subaru. We want you comfortable every time you visit. Please reach us at 817-438-1700 if you have questions about your new car. We are always here to help. Take Care, Doug Laymon, Sales Manager

July 26, 2021

Every aspect of my Subaru purchase was great. My son purchased a Subaru from Five Star Subaru a few months ago and had a positive experience with his salesman, Bill Klozik. I am so happy he recommended More

by allmckay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
Jul 26, 2021 -

Five Star Subaru of Grapevine responded

Allmckay, We are so happy to help you and your family with your vehicle needs at Five Star Subaru! Bill is very customer-centered and your complete satisfaction is our goal. Please reach Bil or me at 817-438-1700. We want to assure you of the best driving experience. Thank you, Doug Laymon, Sales Manager

July 24, 2021

Grapevine Subaru had a great service dept. work done in fast time. Repairs warranty excellent . Would recommend for subaru service.Jon is excellent to work with. More

by Gun3er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Five Star Subaru of Grapevine responded

Gun3er, Your recommendation of Five Star Subaru is truly appreciated. Between visits, Jon and I welcome your questions at 817-438-1700. Do not hesitate to ask for our automotive advice. We will be happy to help. Thank you, Marcus Procter, Service Director

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