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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,020 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,020 reviews

April 29, 2021

Overall, it was a good experience. From the test drive to the paperwork. Cameron did great helping with my purchase. I would go back again. More

by imunoz1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Five Star Subaru of Grapevine responded

Imunoz1989, It is great to hear you enjoyed working with Cameron and the Subaru of Grapevine team. To help you fully enjoy your vehicle, please stay in touch at 817-438-1700. We want to help in any way we can. Thank you, Doug Laymon, Sales Manager

April 28, 2021

I was dreading purchasing a new car (my 2002 Nissan had over 167,000 miles on it, hope the donation to a former homeless family loves it as much as I did). I wanted something safe, reliable with good More

by mkemins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, mkemins! We understand all the new technology can be overwhelming, so please do not hesitate to stop by or call us at 817-438-1700. It is important to us that you feel comfortable in your Forester! Thank you for shopping with us and safe travels! Take Care, Doug Laymon, Sales Manager

April 27, 2021

An exceptional purchase experience! Could not have been smoother.They found the car we wanted and the transaction was seamless. Everything was ready to go when we arrived.Thanks! More

by stevehindsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Five Star Subaru of Grapevine responded

Stevehindsley, It is always great to hear from our Subaru of Grapevine customers. Thank you for recognizing our efforts and please stay in touch at 817-438-1700. We want to make owning your vehicle the best experience. Best Regards, Doug Laymon, Sales Manager

April 27, 2021

Simply the best Service Manager and team anywhere to work on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are More

by Vette Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver, Michael Dinh, Ryen Ruybal, Trina McLean
Apr 27, 2021 -

Five Star Subaru of Grapevine responded

Hello! On behalf of the Subaru of Grapevine service team, thank you so much for your awesome recognition. We are grateful for the opportunity to help you enjoy your drive time. Any time we can answer your vehicle questions, we welcome your calls to 817-438-1700. Thank you again for your kind words, Marcus Procter, Service Director

April 27, 2021

We got a new 2021 Subaru Forester Sport Saturday. This dealership went above my expectations. If you want a fair, transparent experience - this is the place to go. Ask for Ryan B in sales. He has a great More

by TheRealMcCoys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Ryan Bayles
Apr 28, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, TheRealMcCoys, on your new Forester Sport from Subaru of Grapevine. To help you fully enjoy your #backtheblue Subaru, please stay in touch with Ryan or me at 817-438-1700. Sharing our vehicle knowledge is only a call away. Thank you, Doug Laymon, Sales Manager

April 26, 2021

I have great experience with the people from Five Star Subaru of Grapevine, their staff are friendly and efficient. Mr. BB did a great job. More

by Silas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Apr 27, 2021 -

Five Star Subaru of Grapevine responded

Thank you, Silas, for recognizing the Subaru of Grapevine team. BB is a great asset to our customers and dealership. He and I want to hear from you at 817-438-1700 any time you would like to revisit the features on your Subaru. Call us anytime you need our advice. Enjoy, Doug Laymon, Sales Manager

April 24, 2021

Everyone was super friendly and knowledgeable and worked to get us a deal with exactly what we were looking for...which they did! Great communication. Thank you! More

by dptro4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frankie Saif, Jeff Davis
Apr 26, 2021 -

Five Star Subaru of Grapevine responded

Dptro4, We strive for 100% customer satisfaction at Subaru of Grapevine and we appreciate your comments. To help you fully enjoy your new Subaru, reach Frankie, Jeff, or me at 817-438-1700. Call us any time you have technical or care concerns. Thank you, Doug Laymon, Sales Manager

April 24, 2021

Five star wasn’t open when I bought my outback. They treat me like one of their own in their service department. Excellent! Love them! More

by Landlocked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trina McLean
Apr 24, 2021 -

Five Star Subaru of Grapevine responded

Hello Landlocked, We are happy to serve you in the service center at Subaru of Grapevine. Trina, Jon, and I want to hear from you at 817-438-1700 to help with all of your vehicle concerns. Thank you for allowing us to care for you and your vehicle! Best Regards, Marcus Procter, Service Director

April 23, 2021

Great experience purchasing our 2021 Outback. I can honestly say that Tobias and Jeff made this the smoothest car purchase we have ever experienced. Thank you! More

by JSS134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Apr 23, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, JSS124! We want to help you fully enjoy your new Outback. Tobias, Jeff, and I remain available for your questions at 817-438-1700. Customer care continues after the sale, so please stay in touch. Thank you, Doug Laymon, Sales Manager

April 22, 2021

Johnnie was great, excellent service. I will not bring my car to another dealership to be service. I drive 1.5 hours, worth my time. Thank you! More

by Uganda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Five Star Subaru of Grapevine responded

Thank you, Uganda, for taking the time to share your comments and acknowledge Johnnie and Subaru of Grapevine. We want to help you enjoy your travels as much as possible. Call us any time you need our vehicle advice at 817-438-1700. We really appreciate the extra miles you drive for your car's care. Take Care, Marcus Procter, Service Director

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