Five Star Subaru of Grapevine

Great experience with 5-Star Subaru. The best part was Taylor Ates! We arrived with the likely intent to purchase an Outback we saw on the web. Before we arrived that morning, that car had been sold! T Taylor Ates! We arrived with the likely intent to purchase an Outback we saw on the web. Before we arrived that morning, that car had been sold! Taylor worked quickly to find another Outback that would fit the bill, and (serendipitously) discovered another Outback that had just been traded in the previous day. We were able to reach a deal very quickly, because they gave a very fair offer for my trade-in. Taylor then flew into action to get the car inspected and cleaned up quickly, so that we didn't have to return to the dealership again. Taylor is smart, personable, and knows that service is the key to a satisfied customer. Work with Taylor, and you'll be glad you did! More

This was the second time we were buying a car from Fivestar Subaru. Both times our experience was stress free. BB was really helpful in getting the car we needed. The entire staff was helpful and we w Fivestar Subaru. Both times our experience was stress free. BB was really helpful in getting the car we needed. The entire staff was helpful and we were able to get everything done in couple of hours. More

Jordan was fantastic - addressing every question and making it a very pleasant buying experience. He went to service twice with a concern I have. While the concern remains, Jordan did everything in hi making it a very pleasant buying experience. He went to service twice with a concern I have. While the concern remains, Jordan did everything in his power to assure satisfaction. I would buy a car from him without hesitation More

Buying a car is stressful but Subaru Grapevine made it stress-free. Bill is awesome and so is every staff. We have been a Subaru customer for 10 year now. Best customer service. Thank you. stress-free. Bill is awesome and so is every staff. We have been a Subaru customer for 10 year now. Best customer service. Thank you. More

Meet at the car explained everything did the work washed the Car had me out in very good time. All the work I ask for the Car had me out in very good time. All the work I ask for More

Junior was awesome he made our whole buying experience painless. I would buy a car here again thanks to Junior. The internet sales department Daryl and Steve on the other hand were not helpful at all painless. I would buy a car here again thanks to Junior. The internet sales department Daryl and Steve on the other hand were not helpful at all when I contacted them the week before. They made it seem like it’d be impossible to get me into a new vehicle. More

They made the purchase experience quick and easy. In fact this is the fifth car I've bought from The Sam Pack organization and every time it's the same thing. I get treated with respect and always get a Five this is the fifth car I've bought from The Sam Pack organization and every time it's the same thing. I get treated with respect and always get a Five Star deal ! Thanks guys, great job. More

Jordan was very amicable and caring throughout the whole process. Really made the whole process of going to get a new car that much better. 10/10 would recommend Jordan! process. Really made the whole process of going to get a new car that much better. 10/10 would recommend Jordan! More

Five Star Subaru of Grapevine was by far the best dealership I’ve dealt with. They were easy to negotiate with, and very thorough on inspecting and performing maintenance on the used vehicle we bough dealership I’ve dealt with. They were easy to negotiate with, and very thorough on inspecting and performing maintenance on the used vehicle we bought. They did an amazing job on detailing it as well. Mitchell was our salesman and he was easy to work with, found answers to all our questions, and he is the reason we will be coming back for future vehicle purchases. More

I have been to many dealerships in the past, from Honda's , Toyota's to Mazda's. None of them compares to Five Star Subaru. Bill Klozik is the go to person there. I have known him since he was at Bob Moore S , Toyota's to Mazda's. None of them compares to Five Star Subaru. Bill Klozik is the go to person there. I have known him since he was at Bob Moore Subaru, I don't consider him just a sales person, he is an advisor, a brother. He always thinks good about the people he meets. Every department at the dealership is a charm. Everyone is friendly there. I had the honor of meeting the General Managers in their office and talk to them for a while, they are marvelous. Never been disappointed with the service department, they get things done in a solid way, all the service advisors and the techs are very friendly and wonderful people. There is always so much good to say about this dealership which will never end. I will recommend Five Star Subaru of Grapevine to the whole world. More