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Five Star Subaru of Grapevine
Grapevine, TX
4,021 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 4,021 reviews
April 17, 2021
I have been to many dealerships in the past, from Honda's , Toyota's to Mazda's. None of them compares to Five Star Subaru. Bill Klozik is the go to person there. I have known him since he was at Bob Moore S , Toyota's to Mazda's. None of them compares to Five Star Subaru. Bill Klozik is the go to person there. I have known him since he was at Bob Moore Subaru, I don't consider him just a sales person, he is an advisor, a brother. He always thinks good about the people he meets. Every department at the dealership is a charm. Everyone is friendly there. I had the honor of meeting the General Managers in their office and talk to them for a while, they are marvelous. Never been disappointed with the service department, they get things done in a solid way, all the service advisors and the techs are very friendly and wonderful people. There is always so much good to say about this dealership which will never end. I will recommend Five Star Subaru of Grapevine to the whole world. More
by Rabi347
April 17, 2021
This car-buying experience was the seventh one in my lifetime. It was always a dreaded event in the past. This time, Five Star made it an enjoyable one. The interaction was up-front and transparent. lifetime. It was always a dreaded event in the past. This time, Five Star made it an enjoyable one. The interaction was up-front and transparent. The salespeople and finance department were helpful without being pushy. Whatever I needed, they seemed happy to provide. The pricing was in line with research I had done. I have been very pleased. More
by Karen
Verified CustomerEmployees Worked With
Other Employees :
Spencer Fuller
April 16, 2021
Great experience buying my new 2021 Subaru Forester. We agreed to a price prior to coming to the dealer and they didn't have any hidden fees/costs. agreed to a price prior to coming to the dealer and they didn't have any hidden fees/costs. More
by esorian
April 16, 2021
Overall pleased with our first experience with Subaru. Friendly staff and got us the car we really wanted. No service experience as of this writing. Friendly staff and got us the car we really wanted. No service experience as of this writing. More
by Jef E.
April 16, 2021
Great customer service. Took time to see what my needs were. Great experience with the individuals I interacted with. Chose this dealership since it was the first to reach out on the internet sales. Did were. Great experience with the individuals I interacted with. Chose this dealership since it was the first to reach out on the internet sales. Didn’t feel pressured or rushed. More
by onealranch
April 15, 2021
Great Service and assistance. My experience with Five Star Subaru of Grapevine has been superb in every way, were knowledgeable, courteous, informative, patient and friendly. Highly recommend. Star Subaru of Grapevine has been superb in every way, were knowledgeable, courteous, informative, patient and friendly. Highly recommend. More
by Eric
April 15, 2021
Our experience was absolutely effortless, Taylor was wonderful. We got the car we wanted ( after looking online) at the price we wanted. Got the 5 Star Deal and a tad more. Never set foot in the dealers wonderful. We got the car we wanted ( after looking online) at the price we wanted. Got the 5 Star Deal and a tad more. Never set foot in the dealership. Taylor brought the car to us to test drive, we loved it. She brought back our beautiful car to our home the next day, the papers were signed. Deal done. More
by laleath1
April 15, 2021
The best experience from the phone call to make the appointment to the purchase. If I could give more stars I would! Everyone was great appointment to the purchase. If I could give more stars I would! Everyone was great More
by nicoleleigh777
Employees Worked With
Other Employees :
Kareem Kusez
April 14, 2021
Bill Klozik is the absolute best! Known him for several years now. Every time I needed his help or advisement, he's always there. Excellent help and service, Bill! Thank you so much! years now. Every time I needed his help or advisement, he's always there. Excellent help and service, Bill! Thank you so much! More
by Nicole
Employees Worked With
April 14, 2021
This was my second car buying experience ever, and it could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before drivi could not have been more smooth. Rio had the car waiting for us to test drive when we got to the dealership, she showed us main features before driving, and explained things during the very smooth test drive. The paperwork was long, as always, but went smoothly, and in between waits, Rio showed us around the dealership, where to come for service and made sure we didn't have any questions. More
by kerrip13
