Five Star Subaru of Grapevine

Excellent customer service. Easy to book the appointment. Service person Mike clearly set expectations of how long it would take for the installation so I could go home and wait. He called when the vehicle Service person Mike clearly set expectations of how long it would take for the installation so I could go home and wait. He called when the vehicle was ready. More

Everyone, including the general manager, made sure that I was taken care of, and that everything was going OK. To anybody looking for a Subaru, five star Subaru is the place that I would recommend highly. was taken care of, and that everything was going OK. To anybody looking for a Subaru, five star Subaru is the place that I would recommend highly. More

Bill Klozik is a fantastic salesman. He helped me a few yews back but I did not buy anything. He made such an impression on me that when I was ready I was determined to come back to him. I thought I had f yews back but I did not buy anything. He made such an impression on me that when I was ready I was determined to come back to him. I thought I had found the perfect used car at his dealership last month and was ready to buy but he found something even better and with a very low certified pre-owned financing. A total win win for me. He will always have my business. Nick helped me out too and knew every detail about every model going back many years. I was very impressed with him too. These are both the best salesman that I have ever worked with in my 60 years on this earth. I think it is more than just a coincidence that I met two of the best salesman buying one car. Guessing the dealership is very good at picking great talent. Great job Subaru of Grapevine!! More

Good service and good snack food...Bill does a great job as always....Three Outbacks from Bill.....Subaru Grapevine always does 5 Star Service. I will recommend Subaru. as always....Three Outbacks from Bill.....Subaru Grapevine always does 5 Star Service. I will recommend Subaru. More

Marcus, head of service was wonderful, really helpful and helped my father and I find the Subaru that was going to be the best fit. helped my father and I find the Subaru that was going to be the best fit. More

Bill Klozik was a wonderful salesman. He was very informative and knew his stuff. Didn’t feel pressured to buy. I did get a new ascent and couldn’t be happier! informative and knew his stuff. Didn’t feel pressured to buy. I did get a new ascent and couldn’t be happier! More

Over the years I have probably purchased around 12 vehicles. This purchase was by far and away the most hassle free experience I have ever had in buying a car or truck. I was given all the informati vehicles. This purchase was by far and away the most hassle free experience I have ever had in buying a car or truck. I was given all the information I needed upfront, so there were no surprises in the final costs. At no time was I pressured into buying a car or warranty that I did not really want. I left feeling like Lauren Bayles and Kenny in financing had wanted me to have the best car buying experience possible. Ms Bayles was so helpful during the 4 days I took to make my decision; And when I drove off in my new Outback I couldn’t stop smiling! Overall, this experience easily exceeded my expectations. More

Everyone seemed to care even more than the previous person and the previous person cared more than any auto dealership personnel I’ve known before. person and the previous person cared more than any auto dealership personnel I’ve known before. More

John Michael met at the door and away we went. The process was smooth and simple. Looked over the choices and selected a white Ascent because of the great look and comfort. The whole process was compl process was smooth and simple. Looked over the choices and selected a white Ascent because of the great look and comfort. The whole process was complete process was done in just over two hours. Finacle was fast and professional, answering all my questions and eased the trade in to new process keeping in mind my needs. Can't ask for more! Fr. Tom Kennedy More

Ryan and I corresponded via email from start to finish. It was a seamless process right up to delivery in my driveway. Way to go Ryan. It was a seamless process right up to delivery in my driveway. Way to go Ryan. More