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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,073 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,073 reviews

November 20, 2020

Excellent customer service. Easy to book the appointment. Service person Mike clearly set expectations of how long it would take for the installation so I could go home and wait. He called when the vehicle More

by bludoggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
Nov 20, 2020 -

Five Star Subaru of Grapevine responded

Thank you for choosing the service center at Subaru of Grapevine, bludoggie! Mike and I remain available for any additional maintenance concerns at 817-438-1700. Please stay safe and in touch. Happy Holidays, Marcus Procter, Service Director

November 20, 2020

Everyone, including the general manager, made sure that I was taken care of, and that everything was going OK. To anybody looking for a Subaru, five star Subaru is the place that I would recommend highly. More

by sdorn6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Nov 21, 2020 -

Five Star Subaru of Grapevine responded

Sdorn6, This holiday season we want our customers to know how grateful we are for each of you. Thank you for shopping at Subaru of Grapevine and please let us know when we can assist you again at 817-438-1700. We wish you safe and happy holidays. Best Regards, Doug Laymon, Sales Manager

November 19, 2020

Bill Klozik is a fantastic salesman. He helped me a few yews back but I did not buy anything. He made such an impression on me that when I was ready I was determined to come back to him. I thought I had f More

by billamante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, billamante, on your purchase from Subaru of Grapevine. Bill and I want to help you fully enjoy your ride, so do not hesitate to contact either of us at 817-438-1700. We look forward to helping you again by sharing our Subaru knowledge. Thank you, Doug Laymon, Sales Manager

November 19, 2020

Good service and good snack food...Bill does a great job as always....Three Outbacks from Bill.....Subaru Grapevine always does 5 Star Service. I will recommend Subaru. More

by COKEFIELD2709
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on another purchase at Subaru of Grapevine, COKEFIELD2709! We are grateful for your loyalty and commitment to Bill and our sales team. We look forward to hearing from you again at 817-438-1700. Thank you for choosing us as your auto dealer. Happy Holidays, Doug Laymon, Sales Manager

November 19, 2020

Marcus, head of service was wonderful, really helpful and helped my father and I find the Subaru that was going to be the best fit. More

by kptucker91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chief Ingram
Nov 20, 2020 -

Five Star Subaru of Grapevine responded

Thank you for the opportunity to help with your vehicle needs at Subaru of Grapevine, kptucker91. To continue providing our automotive knowledge, please stay in touch at 817-438-1700. Enjoy your Subaru! Happy Holidays, Doug Laymon, Sales Manager

November 18, 2020

Bill Klozik was a wonderful salesman. He was very informative and knew his stuff. Didn’t feel pressured to buy. I did get a new ascent and couldn’t be happier! More

by k_ford0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Five Star Subaru of Grapevine responded

Hello k_ford0705! We agree that Bill is a great consultant and we both want to continue hearing from you at 817-438-1700. When you have questions about your new Subaru, please stop by Subaru of Grapevine or give either of us a call. We want to make your driving experience exceptional. Thank you, Doug Laymon, Sales Manager

November 17, 2020

Over the years I have probably purchased around 12 vehicles. This purchase was by far and away the most hassle free experience I have ever had in buying a car or truck. I was given all the informati More

by mlb2349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles, Kenny in finance
Nov 18, 2020 -

Five Star Subaru of Grapevine responded

Thank you, mlb2349, for taking the time to share your experience at Subaru of Grapevine. Lauren and I want to welcome you back any time we can help with your vehicle questions. Call us any time at 817-438-1700. We are here to serve. Thanks again, Doug Laymon, Sales Manager

November 17, 2020

Everyone seemed to care even more than the previous person and the previous person cared more than any auto dealership personnel I’ve known before. More

by pclasca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shantai Isom, Jeff Davis, Kareem Kusez
Nov 18, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, pclasca! We are so excited to help you with your automotive needs at Subaru of Grapevine. Our sales team looks forward to helping you enjoy your new car. We welcome your technical or care questions at 817-438-1700. We are here to help in any way we can. Thank you, Doug Laymon, Sales Manager

November 16, 2020

John Michael met at the door and away we went. The process was smooth and simple. Looked over the choices and selected a white Ascent because of the great look and comfort. The whole process was compl More

by Fr Tom Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Nov 17, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, Fr. Kennedy! Everyone at Subaru of Grapevine wants to make owning your Ascent the best experience. Please let John or me know when questions arise at 817-438-1700. We look forward to helping you fully enjoy your Subaru. Thank you, Doug Laymon, Sales Manager

November 14, 2020

Ryan and I corresponded via email from start to finish. It was a seamless process right up to delivery in my driveway. Way to go Ryan. More

by Rdurham1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Ryan Bayles
Nov 16, 2020 -

Five Star Subaru of Grapevine responded

Thank you for rating our shopping services at Subaru of Grapevine! When you have features or care concerns, please reach out to us at 817-438-1700. We want to continue sharing our automotive knowledge. Thanks again for being our customer, Doug Laymon, Sales Manager

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