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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,376 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,376 reviews

May 03, 2024

Very positive experience. Started the transaction from 100 miles away. Finished via phone and text. More

by KRAUSEKEN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, KRAUSEKEN5, on your new Subaru. Thank you for trusting in our processes. Tobias, Steve, and I remain available at 817-438-1700 for questions. We want to help you enjoy your car. Best regards, David Cheney, General Sales Manager

May 03, 2024

Out of six dealerships / brands we visited, Derek was the only one that sent us a personalized video thanking us for our visit and inviting us back. So we came back and made the deal happen. He was gracious More

by MelvinCanales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Five Star Subaru of Grapevine responded

Melvin, Thank you for shopping at Five Star Subaru. We are happy you made your way to Derek and our dealership. Continue to reach us at 817-438-1700. Let us know how we can help you enjoy your Subaru. Best regards, David Cheney, General Sales Manager

May 02, 2024

I like this dealership because it sells at advertised prices with zero hassle. I am a happy customer when I leave. More

by CELESTE.FLIPPEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Five Star Subaru of Grapevine responded

Celeste, Transparency is important at Five Star Subaru. Thank you for recognizing our efforts. We value the chance to help our customers and we welcome additional questions at 817-438-1700. Congratulations on your purchase! Take care, David Cheney, General Sales Manager

May 02, 2024

Tobias was really good he greeted at the and he fixed up with our car great More

by MELQUIADESMEDINA1617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Five Star Subaru of Grapevine responded

MELQUIADESMEDINA1617, Congratulatlions on your purchase at Five Star Subaru! Customer satisfaction remains our focus. Reach Tobias and our team at 817-438-1700 as questions arise with your new car. We want you to fully enjoy your Subaru. Thank you, David Cheney, General Sales Manager

May 01, 2024

I never felt any sort of high pressure while checking the available car at this location.I feel that a lot of good information was given to me which made me comfortable in making this decision to purchase my More

by MARVINELLJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Five Star Subaru of Grapevine responded

MARVINELLJ, Congratulations on yoru new car! Darryl and the Five Star Subaru team remain available for questions at 817-438-1700. Sharing our knowledge to help you enjoy your Subaru is the goal. Thank you for shopping with us and please stay in touch. Best regards, David Cheney, General Sales Manager

April 30, 2024

The service center professionals were a joy to work with. They were welcoming and proficient at taking care of all the work my car needed. More

by Aesor123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht was fabulous to work with!
May 01, 2024 -

Five Star Subaru of Grapevine responded

Aesor123, We appreciate helping with your auto care at Five Star Subaru. When you need advice, don't hesitate to call us at 817-438-1700. We want to help with all of your vehicle concerns. Thank you, Jakob Ritter, Service Director

April 30, 2024

Went in for quick oil change with no appointment. Got done within an hour; they checked brake pads, tire wear and pressure and more while they were at it. Best service! More

by Bnguyen811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Bnguyen811, for taking the time to rate the Five Star Subaru service department. Deion and our techs are here to help you enjoy your car. Stop by or call 817-438-1700 any time you need advice. Best regards, Jakob Ritter, Service Director

April 29, 2024

Fast and easy services. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. More

by RAJESLAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Five Star Subaru of Grapevine responded

RAJESLAMI, Congratulations on driving a Subaru! Helping you fully enjoy your car is our goal at Five Star Subaru. Stop by or call 817-438-1700. Latif and our staff are to answer all of your new vehicle questions. Thank you, David Cheney, General Sales Manager

April 29, 2024

Fast and easy. Provided loan car without a hassle. Fixes problem within hours. Very happy. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrell
Apr 30, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Todd, for choosing Five Star Subaru to care for your car. Our goal is to serve you efficiently. Be sure to stay in touch at 817-438-1700. Let us know when you have automotive questions any time. Take care, Jakob Ritter, Service Director

April 29, 2024

From start was informed of services I needed and while work being done Mike kept me in the loop how everything was going and how much longer til I would b done plus they washed my crosstrek and even vacuu More

by louisvilaros65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Five Star Subaru of Grapevine responded

Louis, Helping you stay knowledgeable about your car care is the goal at Five Star Subaru. Reach Mike and our team at 817-438-1700 for future appointments. We look forward to seeing you again. Thank you, Jakob Ritter, Service Director