Flemington BMW

Best sales/mgmt team among BMW dealers !! Three weeks ago I replaced one of my leased BMW,s, a 2017x3 with a new one 2019 x3 at Flemington. That experience was rated by me 5 stars at the time Three weeks ago I replaced one of my leased BMW,s, a 2017x3 with a new one 2019 x3 at Flemington. That experience was rated by me 5 stars at the time on this site as the best ever:: quick transparent and straight forward with no gimmicks!! Three weeks later a huge disappointment from BMW Financial appeared in my mail a $1800 bill for extra usage charges on the turned in 2017x3. In desperation I again reach out to my Flemington BMW sales person Anthony Catena asking for help in resolving this issue, He involves Manager John Cavanaugh who immediately understands my situation, contacts BMW Financial trying to resolve the problem (with no success) ultimately offers financial assistance by Flemington BMW to partially cover my extra surprising charges. Super nice gesture which is greatly appreciated!! For all clients turning in leased vehicles - make sure inspection of wear and tear is done at dealership before you pick up a new lease, that will preclude BMW Financial charges weeks later when the vehicle is totally out of your reach and you have no way to repair whatever. More

Customer Delight Folks in the dealership well really friendly and courteous. From the start when Ralph stared pursuing my lead his follow up was not aggressive which w Folks in the dealership well really friendly and courteous. From the start when Ralph stared pursuing my lead his follow up was not aggressive which was the right push and irritate the prospect client. Post that the interaction with Anthony was great. Starting from demo of the car to proposal to deal closure / car delivery and even plates delivery at home. Anthony was extremely helpful / pro active / courteous and helped me through the complete journey. Agata was super during car delivery and showed her expertise on the car. Jean Michael was brilliant at his work on closing the finance paper work. I was looking at other dealers too but this team really helped close the deal and I will surely refer to other friends ! More

Great dealership and Agatha was awesome . I didn’t purchase the vehicle only because I was told that the particulars urar make and model I was interested in buying , might be not as reliable . purchase the vehicle only because I was told that the particulars urar make and model I was interested in buying , might be not as reliable . More

Maintenance service As soon as I entered the reception, the person checked me in. Although I was there for one item, Dana advised me with additional recommended service As soon as I entered the reception, the person checked me in. Although I was there for one item, Dana advised me with additional recommended service items. She did not pressure me to get all those items done during this visit. Also, she helped me get 15% Fall discount on the service. More

Great experience as soon as I walked into the building Very nice staff, hooked me up with a sales rep as soon as I got in, luckily it was Dan, very professional and easy to make a car buying a nice experi Very nice staff, hooked me up with a sales rep as soon as I got in, luckily it was Dan, very professional and easy to make a car buying a nice experience, Been to other dealers, and I will say hands down best Dealership I have been to, I want to thank Jan and Dan on helping this experience go so smooth thanks More

Good exerience Bought my new 5 series from Flemington BMW. They went out of their way to find o e with the exact features I wanted. It was a tough job given end of Bought my new 5 series from Flemington BMW. They went out of their way to find o e with the exact features I wanted. It was a tough job given end of year inventory, but found one in Illinois and had it shipped over to NJ. Very happy with level of effort for my car. More

There are not enough words to describe how pleased I am with Dan and the dealership. Outstanding value and customer service. I cannot emphasize how much I recommend this dealership. with Dan and the dealership. Outstanding value and customer service. I cannot emphasize how much I recommend this dealership. More

Anthony rocks Everyone was very kind knowledgeable and patient. Many cars to look and compare! Everyone worked as a team and helped their fellow colleagues when it Everyone was very kind knowledgeable and patient. Many cars to look and compare! Everyone worked as a team and helped their fellow colleagues when it got busy without competing with each other! More

Absolutely Superb Customer Service and Care It's an extremely rare talent, perfectly balancing professionalism and personalism, but Agata and Noha have done so. Their knowledge, enthusiasm, and It's an extremely rare talent, perfectly balancing professionalism and personalism, but Agata and Noha have done so. Their knowledge, enthusiasm, and dedication to best help the customer are testaments that they have mastered their craft - I can't imagine two better representatives for the BMW brand. I cannot recommend this dealership and these two women enough. Thank you so much for all of your wonderful help! More

Software Update on X5 Great staff, clean facility. Job finished in timely manner. Everything was done as needed and Dana very helpful and listened to everything and the job Great staff, clean facility. Job finished in timely manner. Everything was done as needed and Dana very helpful and listened to everything and the job was done properly. More