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Flood Mazda
Wakefield, RI
1,988 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs.
When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions.
Unbeatable Vehicle Selection
We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive.
To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive.
Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,988 reviews
September 15, 2024
Very responsive and communicative. Expensive but the same as most dealers. Care about satisfying their customers. Expensive but the same as most dealers. Care about satisfying their customers. More
by ELLEN10
Verified Customer
September 14, 2024
The Service personnel were Respectful and caring! They fully disclosed the service work to be done on my Vehicle. They were spot-on with the time schedule they promised. I would definitely recommen They fully disclosed the service work to be done on my Vehicle. They were spot-on with the time schedule they promised. I would definitely recommend Ford Service to my friends and relatives. More
by John Santos
Employees Worked With
September 13, 2024
Was a wonderful experience and I would highly recommend Flood Mazda. Helped me stay within my budget and walked out a happy customer. Flood Mazda. Helped me stay within my budget and walked out a happy customer. More
by Kristen DeMelo
September 10, 2024
The experience of buying a new car after 12 years of owning my Mazda was better than I had anticipated. I had known how awesome the service team was due to past experience so I was eager to continue my owning my Mazda was better than I had anticipated. I had known how awesome the service team was due to past experience so I was eager to continue my relationship with Flood Mazda. Matt was so friendly, kind, and helpful. When he didn't know an answer (due to being somewhat new to the dealership), his colleague, Anthony, stepped in to clarify and explain things in a supportive manner. They made a great team! When I decided on the car and came in to pick it up, Matt took his time to carefully get me up to speed with my new car. Cody made the paperwork seamless. The dealership lobby was very clean, well appointed and added to the overall excellent experience. Thank you all and keep up the great work! More
by sundance31
August 29, 2024
Appointment was on time quick and thorough. Excellent service. Would definitely use again for checkups and repairs Excellent service. Would definitely use again for checkups and repairs More
by Karen Vinhateiro
Employees Worked With
Other Employees :
William Albro, Mike Thibeault
August 29, 2024
This dealership had a lot of issues when handling my out of state purchase. It was not a pleasant experience from waiting awkwardly for at minimum 40 minutes for the finance manager when there were no other of state purchase. It was not a pleasant experience from waiting awkwardly for at minimum 40 minutes for the finance manager when there were no other customers around and close to closing. It felt like he didn't want my business at all. The listed odometer was wrong by a 100 miles on my paperwork after I checked the odometer once it arrived. The finance manager just said oh typo. They forgot to take my down payment, even after I had signed all the paperwork confirming they received it. I had to remind the salesman before I left because I didn't want to have problems or more delays later since this was an out of state purchase. They forgot to add all of my insurance information when submitting my information to get my car registration which delayed its delivery. The finance manager said it was the car salesman fault that he didn't include it and he himself didn't check. No apology or other attempt to make up for the delay. Finally they told me it would be detailed and delivered the next day. The car was clearly not detailed when it arrived, brown smudges on white leather seats, stains on the driver's visor, dirt and debris in the door frames etc and the license plates didn't even have 4 screws securing it, only 2 screws on each the front and back plate. The finance manager offered to take it back to get it detailed due to my complaint, but after experiencing their delays and other issues, I didn't want to go back. Overall, at this car dealership there was no attention to detail or great customer service. My salesman was nice and well intentioned, but not knowledgeable about the car purchasing process. I would not return to this dealership or recommend it to others. More
by chickadee7811
August 28, 2024
I changed my mind on three different cars! Anthony DeAngelis was very knowledgeable and helpful. I had a great time with him picking the right car for me and ended up with the CX30 Premium Plu Anthony DeAngelis was very knowledgeable and helpful. I had a great time with him picking the right car for me and ended up with the CX30 Premium Plus Turbo. If I didn't buy one now...when would I. I will be 80 soon! My car is Deep Crystal Blue Mica...its a beauty! And the Graphene + Ceramic Technology makes it shine like a star!! Anthony said I can visit him anytime for help with the computer system. Russ Cunha is a top notch General Manager. Cody Harvey great help too. I highly recommend Flood Mazda. More
by giacomina0127
August 24, 2024
Great experience at the dealership. Greg and Cody were fantastic. I really enjoyed the no pressure approach. Greg and Cody were fantastic. I really enjoyed the no pressure approach. More
by Ryrich
August 22, 2024
Treated me well. Things could have gone smoother but in the end they took care of all my issues. Things could have gone smoother but in the end they took care of all my issues. More
by SJBUCK59
August 20, 2024
As someone who makes their living in sales, I am very picky about who I work with when it comes to any purchase. I am always completely turned off by a high-pressure, sales approach. Having visited sever picky about who I work with when it comes to any purchase. I am always completely turned off by a high-pressure, sales approach. Having visited several dealerships of all brands in the last few months, I found an abundance of pushy-ness coupled with an intense lack of industry knowledge. Some people wouldn't share any numbers with me and all of them neglected to listen to what I wanted/needed. All of them kept me in the dealership way too long. By a strange happenstance, my internet search for a specific car led me to Flood Mazda's website. After a brief phone call with Jason that probably lasted all of 20/30 minutes, I was able to get more information than I was able to get at all the other dealerships I visited in the previous four months combined. He was able to place me into a superior trim than what I was even hoping for without changing the payment I anticipated. He was genuine in his approach and in conversation, tenacious in his desire to find a car that was the right fit for me and gentle enough to not push and he wasn't the only one. Everyone I interacted with had the same knowledge and work ethic. In a day and a half, I drove my new car home. More importantly, I had an easy and amazing experience. I have come to expect mediocre service and disappointment lately as it is so very hard to find quality customer service these days and it is almost impossible to also find competency, but this crew has both down to a science. I wouldn't hesitate to recommend this Mazda team to anyone and with my standards, that's saying a lot. More
by Amy D
