Folsom Lake Hyundai

I was sold a car that started malfunctioning less than 20 hours after leaving the lot. I was told it would be picked up and a loaner delivered, then there was no loaner available and I needed to drop off the hours after leaving the lot. I was told it would be picked up and a loaner delivered, then there was no loaner available and I needed to drop off the car. I had to fight to be provided a loaner and it took over a month for the dealership to “fix” my car. When I asked to get a different car on the lot so I would feel confident in my purchase I was told no. The car’s warranty was touted, but it seems a certified ore-one’d car should h have caught major issues before it was sold. Try a Roseville first!! More

Adrian was very personable and friendly. A very good representative for the team and very informative and knowledgeable A very good representative for the team and very informative and knowledgeable More

This review is for our sales associate, Bogar. He was extremely helpful to us in picking the Hyundai that best suited our needs. He has continued to be very helpful with the questions we have; a He was extremely helpful to us in picking the Hyundai that best suited our needs. He has continued to be very helpful with the questions we have; and has been so patient with any questions we've had, and know we will continue to have. He is kind, considerate, and very respectful to a couple who are up in age and trying to navigate in this electronic world. We are very grateful to him in making the experience positive. More

This review is for Maria V. in the service department. I brought my car in for its first oil change & tire rotation. Maria promptly greeted me, registered the car for service & in the service department. I brought my car in for its first oil change & tire rotation. Maria promptly greeted me, registered the car for service & called an uber. After getting my vehicle back she followed-up with a text. I let her know my car was pulling a little after the tire rotation & she quickly got me in to correct the problem. The great customer service that i received is the reason i continue to go to Folsom. More

Jett provide excellent customer service and even called an uber to take me home and back to pick my car up an uber to take me home and back to pick my car up More

It's amazing people, the sales guys it's super accommodating. This is my first car ever and I am so thankful and highly recommend Folsom Lake Hyundai... Thank you Rufino more sales coming... See y accommodating. This is my first car ever and I am so thankful and highly recommend Folsom Lake Hyundai... Thank you Rufino more sales coming... See you in my next car purchase! More

They have always done what is needed and offer future problems without feeling pressured. Friendly service. problems without feeling pressured. Friendly service. More

I took my two cars for recall and they convense me to do alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. They did alignment on my one of my car elantra but the result apear almost the same. So i dont trust what they did in the service. More

This review is of the service department. Especially Maria. Pleasure to work with and did the job in a timely manner. Thank you Especially Maria. Pleasure to work with and did the job in a timely manner. Thank you More

Beautiful brand new dealership with incredible staff. And an extremely impressive delivery room to make the buying experience even better. And an extremely impressive delivery room to make the buying experience even better. More