Back

Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,641 reviews

June 23, 2022

Great customer service. I am a very satisfied customer. Every person i spoke to there were very polite and accomodating. Thank you so much. More

by SMGLENN83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Patrone
Jun 23, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

June 22, 2022

I have been dealing Fred Martin for years Rob sable has been the best and take care my family for years. More

by BHOLZOPFEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

June 22, 2022

Jordan and mike we’re both very helpful salesman. Try worked hard to find me the truck I wanted. Financing was quick and easy. More

by ZJOBES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Smith
Jun 23, 2022 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

June 21, 2022

Good customer service polite customer friendly staff We bought two cars from them I would recommend them to everyone and if there’s a problem there on it right away More

by katlover_1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

June 20, 2022

Fast, simple, easy transaction! ! I always have Excellent service. Starting with Rob Zabel. He makes everything go very smoothly. Thanks so much for everything!!! More

by kgoodard001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! It's great to hear that Rob has provided you with excellent customer service. Please don't hesitate to let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

June 20, 2022

My salesman Jordan Smith was top notch as a salesman. He knew the inventory well and was able to find us the vehicle that fit our criteria to the T. Could not ask for a better experience. More

by croberts1095
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Jun 20, 2022 -

Fred Martin Superstore responded

It's great to hear that Jordan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 19, 2022

Had the pleasure of leasing a vehicle through Joey. It was a great and very efficient process. He was very punctual and precise and I certainly plan to work with him in the future. Thanks again, Joey! More

by JCar057
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear Joey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

June 19, 2022

They have always gone out of their way to get us in the right vehicle at the right price More

by STRAN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

June 18, 2022

Friendly stafff and a great inventory of the vehicle I was looking for. Great overall experience. More

by msterle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Desharnais
Jun 20, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

June 17, 2022

Amazing! Easiest purchase ever!! Highly recommended them to anyone. Beyond happy with my Jeep!! A+ More

by CHRISHINGBETHMARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Jun 20, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Jeep! Thank you - Fred Martin Superstore Team

...
100
...