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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,630 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,630 reviews

March 22, 2022

The staff was very helpful and friendly. I got the exact truck I was looking for at a great price. More

by Reeserl52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
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Mar 23, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

March 22, 2022

After dealing with a few different dealerships it's was so refreshing to have someone as nice and genuine as Mike. I truly felt that him and everyone we worked with wanted to do everything they could to he More

by TaraMyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Fred Martin Superstore responded

Tara, Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

March 21, 2022

Always good to work with you In any situation that you may be in life More

by odiej1226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve smith
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Mar 21, 2022 -

Fred Martin Superstore responded

Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Odie! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you Fred Martin Superstore Team

March 21, 2022

I love dealing with fred martin! They are very helpful and always put the customer first! Thank you guy and keep up the hard work! More

by Matt Cox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Dowdall, Richard Bacon
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Mar 21, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Matt, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

March 20, 2022

Fred Martin goes above and beyond for their customers. They make sure the customers leave happy. I will continue to buy cars from them and recommend others to buy their cars from them More

by TENESHIACARTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
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Mar 21, 2022 -

Fred Martin Superstore responded

Thank you for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Thank you - Fred Martin Superstore Team

March 20, 2022

Love the dealership. ... Nick Huff has always been there to help me any time I reach out to him. He had Rob assist me with a new lease and I could not have asked for an ea More

by ANDYALLIETRENTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Andy. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rob and the team, and we look forward to working with you again! Thank you - Fred Martin Superstore Team

March 20, 2022

I have found the folks at Fred Martin to do what’s necessary to facilitate the deal for me More

by CAROLE_CIRINO
Recommend Dealer
Yes
Employees Worked With
Rhonda, Joseph Pekar
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Mar 21, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us, Carole! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

March 20, 2022

I enjoy working with the people who work here. They try to get you in and out quickly More

by Hobo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Thank you - Fred Martin Superstore Team

March 20, 2022

Andrew Adair was very polite with assisting me in purchasing my vehicle and didn’t push me to add things I knew I didn’t want! More

by Jocelyn.n.elder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair, Scott Sanders
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Mar 21, 2022 -

Fred Martin Superstore responded

Jocelyn, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Andrew delivered such a great experience! Thank you - Fred Martin Superstore Team

March 19, 2022

Great to work with. Good communication and not all the used car salesman BS. Would buy from again More

by james
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shook
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Mar 21, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review, James. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

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