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Fred Martin Superstore

Barberton, OH

4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

January 01, 2022

Amber did what every other dealer said would be impossible a great deal , fast in and out time great time in the dealership My new ride left the dealership full of fuel .and that the way you t More

by Plumberdude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Plumberdude responded

Thank you fred martain for getting the deal done .the 0.00 down was even better thanks

December 31, 2021

I am very happy with truck I have already recommend your dealership to a friend only negative you guys did not wash the truck before delivery keep up the good work thank you gary More

by AMERICANEAGLE1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie
Jan 02, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. Thank you - Fred Martin Superstore Team

December 30, 2021

These guys came through, they went the extra mile. So Happy with my dream car! More

by SCAR35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

December 30, 2021

They have alot of inventory. I have bought alot of cars here and have never had any issues More

by JFRANK5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Bittinger
Jan 02, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

December 30, 2021

After an initial screwup on their part, the sales person bent over backwards to make sure we were happy. More

by BANJO_ONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to turn this around for you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

December 29, 2021

We ordered our truck in October, expecting it to take 4-6 months. We were very surprised when it came in 2 months. Fred Martin did a great job of getting everything ordered and delivered. We will definitely More

by MNull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
Dec 29, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. Congratulations on your new truck! Thank you - Fred Martin Superstore Team

December 28, 2021

This is the 6th vehicle that I have leased through Fred Martin and I will continue to come back. The salesman that I have worked with over the years (Lonnie and Jeremy) are kind, courteous, helpful and t More

by Jweisler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Murdock
Dec 29, 2021 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Jeremy and Lonnie here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

December 27, 2021

It was a great experience. Everyone was very helpful. Lisa Allison was a great sale woman. I would recommend Fred Martin to all my friends and family. More

by 7mikereed2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lisa here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

December 27, 2021

Robert Zabel was my sales representative. He was absolutely AMAZING! He went above and beyond to ensure my comfortability in a car that was just right for me! He was courteous, understanding, and so More

by deemarie9299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

December 26, 2021

Was very pleased with our salesman. Very organized and professional. We enjoy working with this dealership. More

by LRHAUENSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Balgrin
Dec 27, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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