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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,429 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,429 reviews

July 15, 2023

Yes was very well please with quick efficient customer service definitely would recommend having them do business with the Fred Martin supercenter More

by EARLALBIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

Helpful
July 15, 2023

Excellent service from the time we sat down to buy, from the time we drove off the lot! Would recommend to anyone to come here to purchase their car! More

by chervenak.ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

Helpful 1
July 15, 2023

I went to a couple of dealerships in my area, they wanted to overcharge me and no one could help me. I saw the television add I decided to give them a call. They told me to come out, over several months, fi More

by RARERANKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Murdock
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Jul 16, 2023 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Helpful
July 14, 2023

From the moment we entered the door the experience was awesome. Everyone very friendly and helpful More

by Dgrich1244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff
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Jul 15, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Helpful
July 14, 2023

Salesman was extremely helpful and knowledgeable. Did not feel pressured and the finance staff was very professional. More

by FASSLERFASS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Helpful
July 13, 2023

Very good and professional business, I have purchased 2 vehicles from their lot and would highly recommend anyone to their place of business. More

by GAINERJASON81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Fred Martin Superstore responded

Thank you so much for your continued support of our dealership and for taking the time to leave us a 5-star review! Congratulations on your brand new Jeep! We look forward to seeing you again!

Helpful
July 11, 2023

Very nice and really seem to care about thr people and not just to sell you any kind of car. I feel like they take pride in making sure they give you a good car. More

by MARIATROPICAL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
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Jul 12, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Maria. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Helpful
July 10, 2023

Terrific dealership for the past 20 years Adam Huff runs a great business Lonny is great More

by AJORGEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
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Jul 11, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words and your continued support! We appreciate your business! Thank you for leaving us a 5-star review and congratulations on your new Jeep!

Helpful
July 09, 2023

They did an excellent job. This is the sixth car I purchased from them. Very satisfied and would recommend. More

by LAURAHARTMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
Report | Print
Jul 10, 2023 -

Fred Martin Superstore responded

Thank you, Laura! Your words and your support mean a lot to us! Thank you for continuing to choose our store and congratulations on your new Jeep!

Helpful
July 09, 2023

Fred Martin had the best prices and I was comfortable coming back here to purchase another new car. More

by Unclefritounclefrito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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Jul 10, 2023 -

Fred Martin Superstore responded

Thank you for your continued support and for leaving us a 5-star review! We're glad we were able to get you the best price on your new Jeep! Thank you again and we look forward to your next visit!

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