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Fred Martin Superstore
Barberton, OH
2,440 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles! Open 7 days a week!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,440 reviews
Verified Customer
Helpful April 24, 2023
They had the best warranty… they are sure of their product and don’t try to hide anything! I was really impressed!! Joey Phillips was a good man to deal with!! product and don’t try to hide anything! I was really impressed!! Joey Phillips was a good man to deal with!! More
by EMERYEJCONSTRUCTION
Employees Worked With
April 23, 2023
Willam monroe is a rude and Unprofessional, Tried calling them texting them never responded back to me while my truck was in service. Before I continue just want to mention that their prices are ridiculous. them texting them never responded back to me while my truck was in service. Before I continue just want to mention that their prices are ridiculous. 175 just for inspection They didn't even test drive the vehicle cause I took a picture of my miles. I even have the video that they made which clearly States that the data even take off the tires to know that I had a hub bearing problem or rotors. Or brake pads. Fred Martin service center try to charge me 680 bucks before tax. Just to do one hubbard on a 2×4 I got it done through a friend of a family 4 400 with tow from They're service center to Parma.. I will never ever take my vehicle orecommend fred martin service center to anyone. Not even my worst enemy. If I had one. I don't understand how they have a 4.3 rating. I believe it's employees. And naive customers that are getting taken advantage of. William monroe needs to be demoted or something. More
by Grumpymoose59
April 23, 2023
It was the first time I've actually enjoyed buying a car. . The whole staff was friendly and helpful. Daylor Neal and Lonnie Murdock went over and above to make sure my wants and needs were met. . The whole staff was friendly and helpful. Daylor Neal and Lonnie Murdock went over and above to make sure my wants and needs were met. More
by CBSTUFF
April 20, 2023
Great! Always welcoming, sales team (Rob Zabel) was amazing to work with. Bob in finance was quick! Always welcoming, sales team (Rob Zabel) was amazing to work with. Bob in finance was quick! More
by SARAH41885@GMAIL.COM
April 20, 2023
Polite, professional and friendly. Service is impeccable. They listen to what you as a consumer are looking for or concerned about. Service is impeccable. They listen to what you as a consumer are looking for or concerned about. More
by SCHLYA@ATT.NET
Employees Worked With
Taylor- I believe. I had an oil change.
April 19, 2023
Id give 10 stars if i could! ;) We will be customers with this dealership for life! The financial reps worked so hard to get our payment right where we needed it chris was amazi ;) We will be customers with this dealership for life! The financial reps worked so hard to get our payment right where we needed it chris was amazing!! 👏 🙌 highly recommend anyone there but he went above and beyond also very quick service ;) im in love with the 2020 Nissan Murano so glad we didn't go anywhere else!!!!! Honest prices and great selection cant beat the deal we got More
by Aliciamp20
April 18, 2023
Jerome was very kind and knowledgeable. This was a great car buying experience for me because of the excellent staff. This was a great car buying experience for me because of the excellent staff. More
by CHRISTIWISE
