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Fred Martin Superstore
Barberton, OH
2,641 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,641 reviews
October 12, 2023
I have used this dealership several times w my 2015 Jeep Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. More
by AC
Employees Worked With
October 11, 2023
Very professional, great atmosphere and very knowledgeable about the vehicle i purchased. I will definitely be back and recommend anyone looking for a new vehicle to give them a try! knowledgeable about the vehicle i purchased. I will definitely be back and recommend anyone looking for a new vehicle to give them a try! More
by chriswalters_7
October 11, 2023
Everyone involved in my purchase was excellent. Joe Pekar the New Car Manager helped me get exactly what I wanted, he called me the moment it hit the lot. Scott Sanders was a pleasure to work with Joe Pekar the New Car Manager helped me get exactly what I wanted, he called me the moment it hit the lot. Scott Sanders was a pleasure to work with in Sales and made sure I knew how to use all of the features. Bob Bashoor in Finance explained leasing and warranties in a way that was easy to understand, and my payment was actually less than I expected. Mark Moore, the Director was friendly and helped me with additional questions. Great experience! More
by Mrsann2
Employees Worked With
Other Employees :
Mark moore, Bob Bashoor, Joseph Pekar, Scott Sanders
October 11, 2023
We always have a great experience with Tom, Daylor and Bob in finance. We highly recommend Fred Martin to family and friends. Bob in finance. We highly recommend Fred Martin to family and friends. More
by avahenry
October 10, 2023
Daylor did a fantastic job for us on our New Jeep Compass Lease! He is very professional and provides outstanding customer service! Highly recommend him and Fred Martin Superstore! Lease! He is very professional and provides outstanding customer service! Highly recommend him and Fred Martin Superstore! More
by msut0911
Employees Worked With
Verified CustomerOctober 05, 2023
This dealership tells you as you drive 8 feet into the service bay you need a front end alignment and they show you a hokey sheet that portends to show your wheels are about to fall off. No thank you! A service bay you need a front end alignment and they show you a hokey sheet that portends to show your wheels are about to fall off. No thank you! After getting the part I needed, I drove to my regular honest mechanic who put my car up on a lift and checked my alignment. = 1 degree off perfect, which is within normal allgnment parameters. If you don’t like being taken advantage of, find a reputable mechanic here in Summit County. More
by Horvathm55la
Employees Worked With
You know who youare
October 05, 2023
Very responsive and kept me up to date on the progress of the repairs. Friendly technicians and advisor’s definitely trust them to work on my car anytime. the repairs. Friendly technicians and advisor’s definitely trust them to work on my car anytime. More
by laseanty
Employees Worked With
Taylor
