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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

June 09, 2023

They were very welcoming and courteous I knew what I wanted told him I was paying cash and they got it to go through very quickly. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Fred Martin Superstore responded

Jeff, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

June 08, 2023

Pleasant, Inviting, Accommodating, Capable, Knowledgeable, Courteous, Honest, Professional, Personable, Trustworthy, Available. I gladly recommend Fred Martin Auto to everyone I know that is s More

by MCKEE.EUGENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Fred Martin Superstore responded

We're so glad our team was able to make your experience a great one! Thank you for shopping with us and for giving Mike a shoutout! Your continued support means a lot. Thank you again and congratulations on your new Jeep!

June 08, 2023

I am very happy with my recent vehicle purchase at Fred Martin. They made the process very easy. More

by JEFF.QUICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
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Jun 09, 2023 -

Fred Martin Superstore responded

Thank you so much for your 5-star review! We're glad our team was able to get you taken care of! Congratulations on your MINI and we look forward to seeing you again!

June 07, 2023

They were honest professional and easy to deal with. They went above and beyond to make the deal happen. More

by RONB4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your 5-stars and for your business! Congratulations on your purchase and we look forward to seeing you again!

June 07, 2023

Excellent service. He was very nice, prompt and informational. I would definitely recommend my friends More

by HUMPHREYAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Fred Martin Superstore responded

Thank you so much for leaving us a 5-star review and for your kind words about Jerome and Rob. Your business means a lot to us and we're glad we were able to get you into the right vehicle! Thank you again and congratulations on your new Jeep!

June 07, 2023

Great deals,really reasonable,helpful,very friendly,no hassle,Great Dealership,Plenty of vehicles to choose from More

by DOGGYSTYLEDEPUTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words! Our team strives to make every purchasing experience as easy as possible. Thank you for choosing us and for leaving us a 5-star review! Congratulations on your new Dodge and we look forward to working with you again!

June 07, 2023

They told me they had a specific vehicle, and it was there, and they were looking at it, but when I arrived 35 minutes later, they said it was gone as of yesterday. The sales people and the dealership More

by LEN3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar, Jordan Smith, Justin Swarm
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Jun 08, 2023 -

Fred Martin Superstore responded

Thank you so much for allowing us to fix our mistake. Your business means a lot to us. We're glad we were able to win you back and get you into another vehicle that we know is the right fit! Thank you again for your business and for your patience! We look forward to seeing you again!

June 02, 2023

Had a pleasant experience. Found what my daughter wanted .finance was great also. Would recommend More

by Kbond9024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

May 30, 2023

Eric was amazing. He listened to what I was looking for and fought for the price I wanted to pay. More

by Simba805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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May 30, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your 5-star review! We're so glad we could get you the right car for the right price! Thank you again and congratulations on your purchase!

May 30, 2023

Eric and David took such good care of me and my husband from start to finish. They made trading in my old car for an upgrade simple and easy. More

by Rachelanajjar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cachat, Eric Breiding
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May 31, 2023 -

Fred Martin Superstore responded

We're so glad that Eric and David were able to make trading in your vehicle simple and get you into the right vehicle! Thank you for your kind words and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again for the next one!

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