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Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
August 01, 2022
My entire experience was amazing. Mike Gentile made this such a hassle free, stress free purchase. He was knowledgeable, polite and just wonderful to deal with. I'll recommend everyon Mike Gentile made this such a hassle free, stress free purchase. He was knowledgeable, polite and just wonderful to deal with. I'll recommend everyone I know to him. More
by Ben Flanagan
Verified CustomerEmployees Worked With
Mike Gentile
July 30, 2022
The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money . More
by aa
Employees Worked With
Other Employees :
Andrew Adair, Jeff Dowdall, Richard Bacon, Derrick Desharnais
July 28, 2022
Rob was amazing! He took his time to make sure I got what I wanted. I am in love with my new GMC ACADIA . I will definitely recommend him ANY DAY! Thank you again Rob He took his time to make sure I got what I wanted. I am in love with my new GMC ACADIA . I will definitely recommend him ANY DAY! Thank you again Rob for helping me get my new ride More
by Tierrag484
Employees Worked With
July 28, 2022
I wasn’t please stop first, but I will admit that I was met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being hea met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being heard, and I appreciate those who went above and beyond to ensure I was happy. More
by JENNIFERSHPHRD
Employees Worked With
July 27, 2022
Scott and Bruce (finance) were very helpful, friendly, considerate, and willing to take time to answer any questions. They made this car buying experience very positive and I was comfortable and satisfi considerate, and willing to take time to answer any questions. They made this car buying experience very positive and I was comfortable and satisfied with my purchase. More
by JJMCRABTREE
Employees Worked With
Bruce- finance , Scott Sanders
July 25, 2022
Staff very friendly and attentive. The store is clean and restrooms clean. Would likely use again The store is clean and restrooms clean. Would likely use again More
by OZELLA.FRYE
July 24, 2022
Mike and the finance manager Nick both did a great job. Mike helped us find a great match in a very short amount of time. He really listened and met our needs. Nick made it quick and painless, but he re Mike helped us find a great match in a very short amount of time. He really listened and met our needs. Nick made it quick and painless, but he really took the time and explained everything to our daughter who was a first time buyer and got her a great rate. All in all a great experience! This is our second purchase here. These were the quickest car buys we've ever made. We'll definitely be back! More
by 6wileys
Employees Worked With
Rosato, Nick, Mike Gentile
July 24, 2022
Was an awesome experience, was in and out very fast, had all the paperwork ready for me when I got there, valued my trade online and honored it! Will definitely go back and recommend to anyone all the paperwork ready for me when I got there, valued my trade online and honored it! Will definitely go back and recommend to anyone More
by Aebak85
Employees Worked With
Alex Wiandt
July 23, 2022
Wasn't the place they advertise on t. v. and they put cars on there lot not fully checked but says there ready to go just bought a 17,000 dollar lemon and was lied to as well ,so maybe sta v. and they put cars on there lot not fully checked but says there ready to go just bought a 17,000 dollar lemon and was lied to as well ,so maybe start checking on your employees work because there not doing there jobs very well ,hope you are enjoying our money while we have a large paper weight. More
by crh.oct31
