Front Royal Ford

There was only one service advisor staffed and apparently it was his 4th day working there. I actually felt bad for the guy. It took almost 2 hours to get a regular oil change done as he was doing everything it was his 4th day working there. I actually felt bad for the guy. It took almost 2 hours to get a regular oil change done as he was doing everything himself. As far as the dealership goes as a whole, the sales side was packed with salespeople yet, not one welcomed us in the store when we were looking around. More

Great experience! !! Laurel was awesome explaining everything. I will definitely be back for future services. !! Laurel was awesome explaining everything. I will definitely be back for future services. More

Matt at Front Royal Ford is a gem. If you are considering a Ford in NOVA I recommend you make the drive to Front Royal VA and do business with him at Front Royal Ford. I went to a lo If you are considering a Ford in NOVA I recommend you make the drive to Front Royal VA and do business with him at Front Royal Ford. I went to a local dealer first even though their reviews were not great simply for the convenience of driving a few miles to buy a car. If you are like me you have a pretty good idea of what the car should cost. When we got down to the numbers they were WAY WAY off. I found the experience to be insulting. I felt sorry for the sales person to be working for a dealer that kills sales knowing he works off commission. With Matt at Front Royal Ford the experience was the opposite. We talked about it I gave him my target number and we were able to work things out pretty quickly. He text me a detailed breakdown and thats what it was in the end. No games a fair price! Sure I had to drive a little over an hour to get there but the follow day I did and there was no xx when I got there. We took a quick test drive, he went over the technology, filled out the paperwork DONE! In and out in no time. Patricia the finance manager was great too, very pleasant and efficient - I feel confident she took care of the details with the dmv and I don’t have to worry about a nightmare down the road. So if you considering a new car make the drive and give these guys a shot!! More

Found my 2024 F250 Godzilla on Carguru and submitted a request to test drive. Was contacted by Brett within 30 minutes after scheduling an appointment. Three hours later the rest was history and I was dri request to test drive. Was contacted by Brett within 30 minutes after scheduling an appointment. Three hours later the rest was history and I was driving away in my new truck. From the moment I met Brett, I felt he had integrity and honesty as his main priorities. He was upfront about the trucks previous history and was extremely personable during the test drive and sales process. As I was leaving he took the time to setup the My Ford app and load the truck onto my phone. Whatever his commission was on the sale he deserved it More

Brett was great. He helped us find the right car for our daughter. Would recommend! He helped us find the right car for our daughter. Would recommend! More

This was the best experience that I have ever had purchasing a truck, period. I would recommend this dealership to anybody that asks. Special thanks goes to salesman Brett Clawson. Extremely hel purchasing a truck, period. I would recommend this dealership to anybody that asks. Special thanks goes to salesman Brett Clawson. Extremely helpful and pleasant. A big thank you to all who help. Mike Stringfellow More

Very nice & helpful. Thank you for your all your time! And finance was nice too. Thank you for your all your time! And finance was nice too. More

I had a great experience at the dealership! Everyone I interacted with was very nice and not pushy! I did not feel pressured at all to purchase a vehicle. They worked with my budget and I was a Everyone I interacted with was very nice and not pushy! I did not feel pressured at all to purchase a vehicle. They worked with my budget and I was able to leave with the car that I wanted and did not have to settle. My salesman Glenn was fantastic! I highly recommend purchasing a vehicle from them! More

It was a great experience, I did not feel pressured, Brett took the time to make sure the vehicle was a good fit for me and my needs. The atmosphere was easy and relaxed. Everyone there was pleasant and Brett took the time to make sure the vehicle was a good fit for me and my needs. The atmosphere was easy and relaxed. Everyone there was pleasant and friendly. More

It was a great experience, I did not feel pressured, they took the time to make sure the vehicle was a good fit for me and my needs. Everyone there was pleasant and friendly. I would recommend Front Royal Fo took the time to make sure the vehicle was a good fit for me and my needs. Everyone there was pleasant and friendly. I would recommend Front Royal Ford to anyone that is in the market for a new or used vehicle. More