Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,502 reviews
Chris was very knowledgeable and sincere but not pushy. He told us the facts about the car we were interested in but did not make us feel pressured to make a decision . My kids loved the pizza that Chris He told us the facts about the car we were interested in but did not make us feel pressured to make a decision . My kids loved the pizza that Chris got them and the A+ treatment they received while my husband and I concentrated on the details. The business manager Tom was also great at his job and we did not feel pressing any way. We are so thrilled with our purchase. More
Gary Baumann is the BEST! !! Very helpful and accommodating from the time we set an appointment for test drive thru the time we got our new car. He is highly recommended! !! Very helpful and accommodating from the time we set an appointment for test drive thru the time we got our new car. He is highly recommended! More
Our experience with Garavel Subaru was generally a pleasant one. The two exceptions were their poor management of expectations and over promising on when our car would arrive at the dealership. pleasant one. The two exceptions were their poor management of expectations and over promising on when our car would arrive at the dealership. More
Everyone was very friendly and treated us with respect. We were very happy with Tom and Evelyn. We will definitely tell people about our experience. We were very happy with Tom and Evelyn. We will definitely tell people about our experience. More
Great place to buy a car. Dave, thank you very much for the excellent service. Dave, thank you very much for the excellent service. More
I just completed the purchase of a vehicle with Gary Baumann. He was very helpful with evaluating the differences among the models I was considering and guided me through the entire process. Gary is fri Baumann. He was very helpful with evaluating the differences among the models I was considering and guided me through the entire process. Gary is friendly and enjoyable to work with and he did a terrific job of going through all the features of the car at delivery. Over the years, we have bought many cars from Garavel and it has always been a good experience. They are professional and care about their customers. Tom Nerreau made the financial end easy and comfortable. More
Garavel efficiently sorted out a commercial problem created by Subaru of America Inc. Byeong did a very good job keeping us informed on delivery dates and explaining the new features on this Forester c created by Subaru of America Inc. Byeong did a very good job keeping us informed on delivery dates and explaining the new features on this Forester compared to our older model. The service dept at Garavel is always efficient. More
Gary was wonderful and made my purchase super easy. No patronizing. Just straight forward responses. Truly appreciate him. Highly recommend Garavel Subaru! No patronizing. Just straight forward responses. Truly appreciate him. Highly recommend Garavel Subaru! More
The team here is very professional and treat you like a human being, doing their best to make sure that you’re happy with your purchase by attending to small details and large details alike. If you know yo human being, doing their best to make sure that you’re happy with your purchase by attending to small details and large details alike. If you know you want, you will get what you need. I did have an issue with getting payment for my trade-in. They're aware that they have a very antiquated system, they can't make a transfer to your bank or pay you digitally in any way. They had to cut me a physical check, which they couldn't do in-person on the day of my trade-in. I waited for it to come in the mail and after a few weeks they determined it to be lost in the mail. They're issuing a new check and sending it by mail again but I've now been waiting for the better part of a month to get paid for the vehicle I gave them. The only other choice is to go pick it up and they happen to be far out of my way. They need to upgrade to the 21st century in this respect, there's a ton of ways to transfer money fast these days. So, don't expect prompt payment but otherwise a good experience. More
Gary Baumann offered a great sales experience! He is very attentive to detail and helpful with any questions we had. He was great to work with, even if any problems came up, he quickly made the He is very attentive to detail and helpful with any questions we had. He was great to work with, even if any problems came up, he quickly made the repair. I highly recommend working with Garavel Subaru, and be sure to ask for Gary! More