Garavel Subaru

Best car buying experience I've ever had! Excellent customer service. Couldn't be happier with my purchase. Dave went above and beyond my expectations. He was very helpful throughout the entire process customer service. Couldn't be happier with my purchase. Dave went above and beyond my expectations. He was very helpful throughout the entire process and responsive. I came all the from New Jersey to make this purchase and I look forward to working with Dave and Garavel Subaru again in the future! More

This is my 3rd Subaru from this dealership! It’s always a pleasure working with Chris. He’s attentive and pays close attention to my needs as a consumer. The entire staff (including the service department) a pleasure working with Chris. He’s attentive and pays close attention to my needs as a consumer. The entire staff (including the service department) are always courteous and helpful! More

The sales person was a pleasure to work with. She was professional and took the necessary time to explain the workings of the car. professional and took the necessary time to explain the workings of the car. More

Initially I visited this dealer in July, 2021. At that time, there were a few cars that could test drive, but the inventory was extremely limited. I was not completely sold on the idea of paying MSRP on time, there were a few cars that could test drive, but the inventory was extremely limited. I was not completely sold on the idea of paying MSRP on whatever available, so I passed on the purchase decision. Two months later, in September 2021, I visited the dealer again, and this time, I found out the not only there is absolutely no inventory, but all the cars in transit (about 67 cars) were already spoken for. I was stunned as I was hoping for the situation to get better, only to find out that the situation got worse. Totally surprised and confused as to what I can do at that point, I listened to what the salesman recommended. Stephen Shaughnessy recommended that I order a new car which may take 3 or 4 months. I was skeptical at first, but waiting for the future allocations was equally uncertain. So, I took Stephen’s advice and ordered a car on September 17, 2021. As it turned out, my new ordered car came in on November 23, 2021, 2 months and one week since I ordered. That was such a pleasant surprise. Not only the came earlier than I expected, but it was su much nicer than I have been dreaming. Remember that I ordered this car without physically looking at it or test drive. This is one of the best thing that happened during pandemic, and I highly appreciate Stephen’s advice through the 5-month purchasing experience. Everyone at the dealership was nice and I look forward to being a friend of Garavel Subaru. More

Everything was totally professional and friendly! Regarding the coffee maker, it might make sense to place instructions on how to use. Regarding the coffee maker, it might make sense to place instructions on how to use. More

They are very easy to work with. My car came in when they said it would. said it would. More

It’s a pleasure working with them, it’s my second time leasing. Miles Shapiro has been great, patient and helpful. I met Fumi today who also was professional and super nice leasing. Miles Shapiro has been great, patient and helpful. I met Fumi today who also was professional and super nice More

Superb customer service in a great facility. Marjorie and the entire team were professional, well informed and a pleasure to do business with. Highly recommend the entire team were professional, well informed and a pleasure to do business with. Highly recommend More

I am so pleased to have found Garavel after moving to Norwalk from California. Rich and his team have treated me and my Forester with great care and respect. They have been generous and helpful, and we a Norwalk from California. Rich and his team have treated me and my Forester with great care and respect. They have been generous and helpful, and we appreciate them! More

Great experience. Thanks Gary! The new Outback Touring XT is really nice. We appreciate your help with our 6th Subaru! We look forward to doing business with you again. is really nice. We appreciate your help with our 6th Subaru! We look forward to doing business with you again. More