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Gates Toyota
South Bend, IN
824 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 824 reviews
May 23, 2020
I have worked with Mike Fahey for over 20 years and his professionalism and knowledge is why I keep coming back to Gates. Excellent employer! professionalism and knowledge is why I keep coming back to Gates. Excellent employer! More
by LUTOM5
Verified CustomerEmployees Worked With
Mike Fahey, Paris Dickinson
May 22, 2020
Excelent job Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & t Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & took advantage of the free car wash also. More
by ECOLA8081
Employees Worked With
May 21, 2020
Great customer care and friendly sales people. Appreciate Trent Jackson help in getting the truck we wanted. Brien the sales manager gave us a fair trade in price on our old vehicle. Trent Jackson help in getting the truck we wanted. Brien the sales manager gave us a fair trade in price on our old vehicle. More
by MISHAWAKAMOM20
Employees Worked With
Other Employees :
Lloyd in Parts , Paris Dickinson
May 21, 2020
I came to you in sometime in March to get my tire fixed because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my war because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my warranty I called and asked you all about that y'all telling me I have credit with y'all know I do not want credit I want you to send my money to me thank you More
by JACCIM39
Employees Worked With
May 20, 2020
Rave4 purchase I do enjoy my new SUV but very disappointed that we cannot keep the phone connected. Have worked with the dealership and phone company but the phone I do enjoy my new SUV but very disappointed that we cannot keep the phone connected. Have worked with the dealership and phone company but the phone will not stay connected. More
by ROBERTSBARB2003
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
by GUY.LATHION
Employees Worked With
Other Employees :
There was a nice young lady at service desk
May 17, 2020
Good service Spartan Toyota is our go to dealership in Lansing, Michigan. Recently purchased a cargo net for our 2020 Highlander. Item was available within 3 days. Spartan Toyota is our go to dealership in Lansing, Michigan. Recently purchased a cargo net for our 2020 Highlander. Item was available within 3 days. The service was lacking as only one employee was at the Parts Desk assisting another customer. Waited way too long just to pick up net. No offer to have anyone else help me. More
by GREENPHANTOM53
Employees Worked With
Do not recall.
May 16, 2020
TOP-NOTCH SERVICE CONTINUES WITHOUT FLAW As always, starting with Service Advisor Jarod Downs, all aspects of this visit were Outstanding. Jarod ensured every concern and question I had re As always, starting with Service Advisor Jarod Downs, all aspects of this visit were Outstanding. Jarod ensured every concern and question I had regarding this service visit were addressed and answered courteously and professionally -- not just any answer, but a professional and well-thought-out and researched response. Service Technician David Peppers, with his keen attention to detail and personal knowledge of my car from past visits over a 13-year period, resolved the current issues, and additionally fixed, with my permission, a couple other needy areas. He knows my car as if it were his own, and treats it as such every time I bring it in. His experienced suggestions and strong recommendations have always proven to be true -- his knowledge has saved countless possible headaches down the road and needless and preventable financial burdens -- his attitude of "prevention over "too late now": advice has always been golden and heeded. Best Technician I've ever had dealing with. Thank you Dave for your many years of caring for my Toyotas, and thank you Gates Toyota for keeping this "golden" technician on your staff. More
by randyhunt4610
Employees Worked With
Service Technician: David Peppers; Service Advisor: Jarod Downs
May 14, 2020
professional I don't have time for this I don't have time for this I don't have time for this I don't have time for thisI don't have time for t I don't have time for this I don't have time for this I don't have time for this I don't have time for thisI don't have time for thisI don't have time for thisI don't have time for thisI don't have time for this My sales man was very nice no pressure and his name i not on the list His name is Robert More
by ADROBB3
Employees Worked With
Robert in sales
May 13, 2020
Excellent Staff was excellent. Answered all of my questions. Showed me the bad air filter and pointed out an issue I need to keep an eye on. Staff was excellent. Answered all of my questions. Showed me the bad air filter and pointed out an issue I need to keep an eye on. More
by MOETONYNEM@aol.com
Employees Worked With
Jarod
