Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
April 23, 2020
Bought a 2020 Corolla and am very happy with the car. The sales staff treated me well. I tried to cancel some service contracts the day after buying the car and was given the runaround by the finance departm sales staff treated me well. I tried to cancel some service contracts the day after buying the car and was given the runaround by the finance department. Terrible to deal with. Turned the overall experience into a nightmare. More
by Mags30
April 23, 2020
Matainance Service Always do a great job on my Toyota Camry. Got a great estimate on new tires ass well. Enjoy the nice waiting area. Great Job. Always do a great job on my Toyota Camry. Got a great estimate on new tires ass well. Enjoy the nice waiting area. Great Job. More
by NITROCUBS
Verified CustomerEmployees Worked With
April 22, 2020
2020 Rav4 Damon Gallion did a great job helping us get the Toyota we were looking for at a price that worked for us as well. He took most of his day pulled away Damon Gallion did a great job helping us get the Toyota we were looking for at a price that worked for us as well. He took most of his day pulled away from his Chevy location to help us in South Bend at the Toyota lot. Would recommend Damon to friends and family. More
by ehiatt121
April 20, 2020
Service on Toyota Rav4 My experience was excellent! Told me everything I needed to know and set me up for service in 6 months! Very Satisfied. Will recommend to friends! My experience was excellent! Told me everything I needed to know and set me up for service in 6 months! Very Satisfied. Will recommend to friends! More
by DFORKER
Employees Worked With
April 20, 2020
Great dealership Our sixth Toyota from Gates-Gates consistently exceeds our expectations. Excellent prices, very responsive, fair and easy to do business with-not hig Our sixth Toyota from Gates-Gates consistently exceeds our expectations. Excellent prices, very responsive, fair and easy to do business with-not high pressure, they want to find you the right vehicle and fast! Unlike other makes we have owned-the six cars have had very few repairs and recalls-Toyota stands behind their products and Gates stands behind their customers. I HIGHLY recommend Gates Toyota. More
by Car Guy B
April 17, 2020
Great job as always Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and the Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and they go above and beyond every time. We will continue to bring all our vehicles here for service. More
by JOHN.ANELLA
April 17, 2020
Always helpful and polite. They answer question or direct me to the person I need to talk to! Make recommendations for up keep services also me to the person I need to talk to! Make recommendations for up keep services also More
by TRACYAR130
Employees Worked With
Other Employees :
Brandon Crimmins
April 17, 2020
Gates and customer service are one and the same As usual my experience was top notch and the service received was superior and the only thing that i missed was the reminder on the windshield As usual my experience was top notch and the service received was superior and the only thing that i missed was the reminder on the windshield More
by STEVENELOTT
Employees Worked With
April 16, 2020
Whazza Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leakin Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leaking air. Of course, not a quick or inexpensive fix. Had to install fit kits, TPMS is a pain in the xxx. Of course, one is corroded and broke which is the target, to make sure something breaks so we have to pay out $$$$ on stupid stuff. I don't mind paying for a real repair on a real part, but this is ridiculous. I would rather check my own air pressure than to have this expensive computerized, man designed to fail frills on my truck. I opt for a low tech vehicle. Would Toyota please make me a nice low tech truck? Not bad ideas but the xxxx sensors are getting to be a pain in my #@*. All I do is pay big bucks to replace sensors that monitor everything on that vehicle. Most of this stuff is either faulty, too sensitive, gets corroded, moisture, whatever! It needs to be able to be by-passed somehow if the owner doesn't want it. The service staff is very honest and helpful and explains things well and even showed me what the problem was. With the price of parts, labor, and fees and tax, I could have bought 2 new rear tires and all I did is replace valve stem and a stupid sensor and all the labor to tear down the tire, wheel, install, replace. Yuck. More
by MNEMES
Employees Worked With
Other Employees :
Brandon Crimmins
April 16, 2020
looking for a vehicle spacious and affordable? Gates is the right place to go. Mercedes helped me find the perfect vehicle for me and my 5 children and the monthly payment that would fit my budget. After t the right place to go. Mercedes helped me find the perfect vehicle for me and my 5 children and the monthly payment that would fit my budget. After trying several car lots the numbers just weren’t right. Mercedes took her time and found something that would work for me and something that was durable. She was so dedicated she came in on her day off to assist me with buying my vehicle. She saved me a lot of time and Hard inquiries on my credit report. Thank you so much Mercedes. Gates really does have an AWESOME worker that cares about her customers and not just a sale. Jason was also GREAT to work with in the business department, he explained everything to me, I didn’t feel pressured like I have at other places and he didn’t rush through things. I will def. refer Gates to my friends/family searching for a vehicle. More
by jjamison0522
