Gates Toyota

Service. Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General m Solved the issue I had. No upsell! I've gone to other Service Centers and it seems their primary goal is to run up cost. If I visit for a General maintenance check, I expect to be inform of preventive concerns, but not when I have e specific request. More

Unsatisfied Brought a 2011 Chevy Equinox lt it has went three 4 quarts of in 2000 miles I have had it 3 months we Got the runaround a lot of talk and there is a C Brought a 2011 Chevy Equinox lt it has went three 4 quarts of in 2000 miles I have had it 3 months we Got the runaround a lot of talk and there is a Class action lawsuit for GM on these cars they have an oil consumption problem and the still are selling them NEVER Will I EVER GO BACK TO GATES for a vehicle More

Service Brian was very helpful and explained exactly what was needed to be done. I was passing my Rav4 to my oldest daughter after purchasing a new Rav4. I wa Brian was very helpful and explained exactly what was needed to be done. I was passing my Rav4 to my oldest daughter after purchasing a new Rav4. I wanted the car ready for her use. More

would not take my coupon would not take my $10.00 Toyota coupon and then I find out oil promotion was running i could of received paper to fill out with my receipt to get 15 would not take my $10.00 Toyota coupon and then I find out oil promotion was running i could of received paper to fill out with my receipt to get 15.00 back from rebate for sythentic oil and filter for suv. so I am not happy. bill beaupain 219-325-0881. More

Excellent My appointment was scheduled for 8:30am for oil change and tire rotation. Was told it would take about 1 hour.2 hours later my highlander was finally My appointment was scheduled for 8:30am for oil change and tire rotation. Was told it would take about 1 hour.2 hours later my highlander was finally done. I get home and park it in my garage and the next morning had oil on my garage floor..I had to Jack up my Toyota to check and see where it was coming from. There was oil dripping underneath on the cover below the oil filter.I pulled the cover off and discovered the oil was old oil that spilled while taking old filter off but not cleaned off. I would expect a little more care could have been taken to wipe off the residual oil that was left on my vehicle. More

Excellant service and attn to detail. We were very pleased and satisfied with the service and expertise of the staff especially Trent Jackson. Thank to all! Don and Lydia Ordaz, sr. We were very pleased and satisfied with the service and expertise of the staff especially Trent Jackson. Thank to all! Don and Lydia Ordaz, sr. More

Friendly on time service I have been a long time customer at Gates. I trust the advice the service department recommends. This is a fact after I was "sold" some services befor I have been a long time customer at Gates. I trust the advice the service department recommends. This is a fact after I was "sold" some services before prior to Toyota recommendation. This was in another state we live in winter. Also a discounted price on service this trip. More

Not helped and not truthful I took my 2018 Corolla to Gates because my backup camera was suddenly showing my license plate and rear bumper in the lower third of the screen. After I took my 2018 Corolla to Gates because my backup camera was suddenly showing my license plate and rear bumper in the lower third of the screen. After about 45 minutes I was told that this was normal. I said that it was not that way 2 days ago when I had a full screen view. I was told that they checked another vehicle and it also showed the license plate. I called my daughter who has a 2014 Corolla and she confirmed that her license plate was not visible on the screen. Later, I went online and found that I was not the only one who experienced this fault with the Toyota backup camera. My feeling is that they did not want to do the job and fed me a line of BS to get rid of me. More

Routine service Gates make it easy to schedule service, friendly staff, clean and comfortable waiting area, and on time with appointment which means minimal waiting f Gates make it easy to schedule service, friendly staff, clean and comfortable waiting area, and on time with appointment which means minimal waiting for completion of service More

Quick service I had to have my SUV towed in on a Friday evening. The service department had me going again Saturday morning. Mike from the service department foll I had to have my SUV towed in on a Friday evening. The service department had me going again Saturday morning. Mike from the service department followed up with me multiple times to give me progress updates. More