
Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 794 reviews
The service department did a great job getting me checked in. My wait time was very reasonable. The price to fix my tire was reasonable. in. My wait time was very reasonable. The price to fix my tire was reasonable. More
We arrived at the dealership on a Fridayand were very We arrived at the dealership on a Friday and were very lucky that Brandon happened to be waiting outside and was ready to show us in. He showed us t We arrived at the dealership on a Friday and were very lucky that Brandon happened to be waiting outside and was ready to show us in. He showed us three models including very thorough test drives for both myself and my husband, and he showed the utmost professionalism throughout our experience and was overall just a great person with whom we enjoyed working. We are so happy with our new 4Runner and the lengths Brandon went to in order to endure our satisfaction and we look forward to returning to see him at Gates for all our future needs. Very highly recommended! More
Feel like I could've been treated a little better... It is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so over the weekend). Also was handed the keys with only a quarter tank of gas 😒. Realize I'm not buying their most valuable vehicles and probably had to do a little extra work getting the loan for me but felt unimportant... Update: Sent an apology email but didn't offer anything in compensation. Also two weeks later I find out they had the wrong address on all my paperwork, good thing I noticed it and called the lending bank and dealership to correct it. More
Came in for my Toyota care service and was out in 45 minutes. Very friendly service. Enjoy the waiting area which was clean and inviting. minutes. Very friendly service. Enjoy the waiting area which was clean and inviting. More
Brian is great to work with! He is very knowledgeable and caring. There is no pressure of feeling like I have to purchase something. Thanks! caring. There is no pressure of feeling like I have to purchase something. Thanks! More
Every time I go back there they do a fantastic job and back in the time they said and it came back clean good job!!! back in the time they said and it came back clean good job!!! More
Had oul change. The girl who took the order was kind, considerate, n efficient. She knew what my veh needed Got it in n out without any problem considerate, n efficient. She knew what my veh needed Got it in n out without any problem More
HELP!!I previously responded to your survey request, HELP!! I previously responded to your survey request, with Five Stars across the board. HOWEVER, I do have one problem I have been unable to resolve HELP!! I previously responded to your survey request, with Five Stars across the board. HOWEVER, I do have one problem I have been unable to resolve. All of your (TOYOTA's) emails are going to an old address, to an account I seldom use. PLEASE CHANGE to: PMCMAHON.LLC@GMAIL.COM I will not be responding to anything sent to the old address, so please resend any critical messages to this updated address. Thank you Pat McMahon More
Always excellent service. These guys are the best in the area when it comes to getting your vehicle taken care of. They always treat you right and treat your vehicle right. area when it comes to getting your vehicle taken care of. They always treat you right and treat your vehicle right. More
Great work, service was quick, employees were friendly and helpful. The dealership was clean and made the visit a positive experience, ready for my next visit. and helpful. The dealership was clean and made the visit a positive experience, ready for my next visit. More