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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
1,009 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,009 reviews

July 12, 2025

Kevin was very professional & very helpful. Did a very good job for me. Was prompt & on time with loaner car , very helpful. More

by sadnahom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Germain Lexus of Easton responded

This feedback means the world to us! We are thrilled to hear that Kevin's professionalism and efficient service made such a positive impression and we hope to work with you again at Germain Lexus of Easton. Thank you!

July 12, 2025

Service was quick. Waiting room is nice. Maybe encourage people who insist on taking calls, move to a separate room…. Not everyone wants to hear the convo on speakerp More

by jenifa268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jul 14, 2025 -

Germain Lexus of Easton responded

Jenifa, thank you for the feedback! We appreciate your business and hope to see you again at Germain Lexus of Easton.

July 12, 2025

Germaine Lexus of Easton is always courteous, efficient, professional, and their service department is excellent. More

by DONNAJACQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Germain Lexus of Easton responded

It was our pleasure to assist you! Thank you for choosing Germain Lexus of Easton and highlighting our team’s great work.

July 11, 2025

The entire staff made my experience buying my LEXUS a joy, especially my sales person, Terri Layman. Thank you to everyone at Germain Lexus of Easton. I thoroughly my LEXUS NX 350. I would highly recomme More

by DEBIBINNS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

Hi Deborah - Congratulations on your new Lexus NX 350! We are thrilled that you had such a positive experience with Terri and the team. Thank you for choosing Germain Lexus of Easton, we are grateful for your business!

July 11, 2025

Lexus Easton performed my routine maintenance yesterday efficiently and promptly I also appreciated Donna’s explanations. More

by BRILLSON.1
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and for sharing your glowing feedback about Donna and the team!

July 11, 2025

He was quick, honest, and helpful! All at a very tough time ! Great work and should be acknowledged! More

by Johnlarkinmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you received quick, honest and helpful assistance from our team at Germain Lexus of Easton! Thank you for your business and your confidence in us, John.

July 11, 2025

Good job doing the maintenance. Friendly and responsive. I enjoy going there nice people to w ooo Er k with v More

by BOBG4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback and your business, Bob! It means a lot to our team that you have had positive experiences with us at Germain Lexus of Easton.

July 11, 2025

Ashley was very helpful and friendly. The service was on time and also very thorough. More

by CHRISHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Chrishaines!

July 10, 2025

Dealers were professional and knowledgeable. However I was not happy with the money given on my trade in. It was 10,000 dollars less than the Kelly blue book. Obviously they will make a big prof More

by KBAYLESS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Gossett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Germain Lexus of Easton responded

Thank you for your review of Germain Lexus of Easton. We appreciate your feedback about your trade-in, and would like to address it with you directly. Please reach out at your convenience. Best, Dennis Cox - New Car Sales Manager - 614-383-4146

July 10, 2025

Donna Mogavero, my service advisor, is very good. I like the service overall, but it’s expensive. More

by MARCM129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your feedback about our pricing at Germain Lexus of Easton. We are glad that overall you are satisfied with our services, and Donna was a pleasure to work with. If you need anything else, please let us know.

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