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Germain Lexus of Easton - Service Center
Columbus, OH
161 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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161 Reviews of Germain Lexus of Easton - Service Center
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July 05, 2025
Easton Lexus always goes above and beyond yo make sure youre happy with your service youre happy with your service More
by tishamiller2323
Verified CustomerEmployees Worked With
July 05, 2025
Very efficient. Kept me informed. Good with communication. Waiting area was very nice. Personable and friendly. Great customer service! Kept me informed. Good with communication. Waiting area was very nice. Personable and friendly. Great customer service! More
by CSARNOLD
Employees Worked With
July 04, 2025
No problems and quick service! Very happy with everything that was completed and explained to me. Very happy with everything that was completed and explained to me. More
by gfornnarino
Employees Worked With
July 04, 2025
Very incurring, with their professional , and hospitality, Thank you for,, many years of good service !!! hospitality, Thank you for,, many years of good service !!! More
by Mrlek7
Employees Worked With
July 03, 2025
Germaine Lexus did a great job on my routine maintenance. From the time I scheduled to completion was less that 2 days. A miracle in the auto maintenance business From the time I scheduled to completion was less that 2 days. A miracle in the auto maintenance business More
by RPERAZA1986
Employees Worked With
July 03, 2025
Very helpful, responsive and gracious. Donna and her staff work very hard for the clientele. Donna and her staff work very hard for the clientele. More
by Van Easterday
Employees Worked With
July 01, 2025
Great customer service great speed in service greatly overall greatly satisfied with my experience there overall greatly satisfied with my experience there More
by Bennywhite68
Employees Worked With
July 01, 2025
Competent, reliable and trustworthy. Germain Lexus of Easton helped me to fix my 2017 Lexus Rx350 major oil leakage issue and my vehicle is running fine. Thank you. Germain Lexus of Easton helped me to fix my 2017 Lexus Rx350 major oil leakage issue and my vehicle is running fine. Thank you. More
by ayooadesam
Employees Worked With
June 30, 2025
Lexus accused me of doing something with the steering wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts were covering up their mistake. They are riding that line of being unethical with a smile on their face. They lost my respect when they just didn’t own it. All over a $150 which they were only willing to absorb half and l paid the other half. If I were a man I wonder how the conversation would have gone! More
by susan36
June 30, 2025
After finding an issue. It was handled and replaced and repaired immediately. My concern was that the issue (window switch inoperable) not caught in 100 plus item inspect It was handled and replaced and repaired immediately. My concern was that the issue (window switch inoperable) not caught in 100 plus item inspection More
by GALL23934
Employees Worked With
