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Germain Lexus of Easton - Service Center

Columbus, OH

4.9
116 Reviews

116 Reviews of Germain Lexus of Easton - Service Center

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June 14, 2025

His welcome make me feel at home He explain more to understand things better Nice More

by evelynbamfo
Recommend Dealer
Yes
Employees Worked With
Nathan
June 14, 2025

So far they have been fine Communication could use some work but overall satisfied with service. More

by bgray9054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Kevin was very professional and courteous. The staff very friendly and service was great and efficient. More

by JAVCOM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Nice and clean waiting area. Loved the service received from entering the building until leaving. Also very happy with my service advisor. More

by uwe.kellermann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Years of Excellent Service! Seriously, staff are friendly, honest and take great care of our Lexus! 168,000 miles and running as good as ever! More

by MFISHERWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
June 13, 2025

Good location, nice clean facility, knowledgeable staff, efficient service great communication of progress being made on your vehicle, very nice new loaner vehicles More

by wdjaleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Excellent service from beginning (setting up appt. ) to end (picking up car). Updated and recommendations were appreciated. More

by elizabeth.meyers66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Comprehensive review, professional work, excellent service, very helpful service professional (Nathan), done on time work More

by BJWATHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Very easy and pleasant visit. Kevin treated us with professionalism and is very knowledgeable. You know your in good hands both with him the Lexus Technicians. Arrival and departu More

by 2713STUART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pascoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

I was able to get a service appointment within a short time frame. Service was fast efficient and was provided with updates. More

by Flomwaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton was able to accommodate your service needs promptly and efficiently. Thank you for sharing your experience, and we're here whenever you need us!

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