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Germain Lexus of Easton - Service Center

Columbus, OH

5.0
67 Reviews

67 Reviews of Germain Lexus of Easton - Service Center

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August 03, 2014

Wonderful Employees, Great Service Center I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at More

by drjohne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
July 31, 2014

Superb Experience The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of More

by sye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero, Dianna Blevins, Ted Santagata, Shea Thompson, Eric Welch, Lyn Starcher, Bryan Hammond
June 24, 2014

Great experience I received a wonderful experience from Lexus at Easton. From the moment that I pulled into the driveway, I was made to feel like I was being invited More

by AmandaWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
June 20, 2014

routine service I come in for routine service of my car quite often. Aaron treats me wonderful, not matter if I am spending $80 on an oil change or $800 on something More

by taultman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
June 18, 2014

Owner Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the More

by MFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Aaron Doty
Jun 19, 2014 -

Germain Lexus of Easton responded

We sincerely appreciate your review of your service experiences. Thank you for taking the time to recognize Aaron!

June 13, 2014

Aaron is the best!! Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goe More

by tuck52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Jun 19, 2014 -

Germain Lexus of Easton responded

Thank you so much for your review or Aaron and our service department. We truly appreciate your feedback and look forward to assisting you next time!

June 02, 2014

Great service Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loa More

by Niesz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Jun 09, 2014 -

Germain Lexus of Easton responded

Thank you for taking the time to review your service experience with Aaron. We truly appreciate you sharing your thoughts with us!

May 27, 2014

Lexus at it's Best Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. W More

by 250h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Jun 02, 2014 -

Germain Lexus of Easton responded

We are thrilled to hear that you have been enjoying your Lexus and the service we have provided since your purchase. Thank you for taking a moment to share your thoughts with us. We look forward to seeing you next time!

May 19, 2014

Great Service Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time t More

by 46mp2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
Jun 02, 2014 -

Germain Lexus of Easton responded

Thank you so much for taking the time to review your experience with Aaron and our service department. We truly appreciate your business and we are glad that he explained everything thoroughly for you!

May 06, 2014

Overall good All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determin More

by Shoemakercpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
May 07, 2014 -

Germain Lexus of Easton responded

We apologize that there was an error in communication regarding an appraisal for your vehicle. Please let us know when would be a convenient time for you to come back, and we will make sure to get an appraisal completed. Thank you for taking the time to share your feedback with us!

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