67 Reviews of Germain Lexus of Easton - Service Center
Wonderful Employees, Great Service Center I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at this location to make the great service center. Dr. John E More
Superb Experience The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of this car buying experience. The service and hospitality of this dealership was gracious and made us feel welcome and valued. Every person in the complete experience has excelled far above and beyond any other dealership I have ever dealt with. Thank you for your stellar professionalism. More
Great experience I received a wonderful experience from Lexus at Easton. From the moment that I pulled into the driveway, I was made to feel like I was being invited I received a wonderful experience from Lexus at Easton. From the moment that I pulled into the driveway, I was made to feel like I was being invited into their home. Ms. Walker, (no relation) made me feel not like I was a guest, but that I was family. I was in for a problem that I created, but they repeatedly acknowledged that it was a mistake, and they would take care of the problem. When I picked up the car, it looked as if there had never been a problem. When I made the appointment with Aaron, I made it at MY CONVENIENCE, not when it was convenient for the dealership. More
routine service I come in for routine service of my car quite often. Aaron treats me wonderful, not matter if I am spending $80 on an oil change or $800 on something I come in for routine service of my car quite often. Aaron treats me wonderful, not matter if I am spending $80 on an oil change or $800 on something more serious. He is the reason I keep coming back to this location and dealer!! More
Owner Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the great attitude! More
Aaron is the best!! Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goe Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goes even above and beyond that. He is a major asset to your business. More
Great service Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loa Aaron was very friendly and professional. He explained all the service that would be performed and the cost. He also arranged for an on-the-spot loaner, since the service would take longer than I had expected. Dale Niesz More
Lexus at it's Best Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. W Really enjoyed Lexus of Easton so far. We bought a great 250h and they've help keep it great condition. Very knowledgable, friendly and gracious. With car washes and vacuuming, nice waiting room and polite employees throughout the facility goes a long way, thank you! More
Great Service Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time t Brought my 2003 ES 300 to Germain after having problems at a local repair shop. Aaron was exceptionally helpful and knowledgable - he took the time to explain the mechanical issues to me even though I had arrived to pick up he car after he was supposed to be off work for the day! I cannot say enough good things about his work ethic, knowledge and friendly/helpful attitude! More
Overall good All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determin All was good except they did not appraise the car as anticipated. I will have to set aside time to bring the car back in for an appraisal to determine if we will consider trading it in as requested. More