Germain Lexus of Easton - Service Center

The service center employees are great! ! They treat you with respect. They always make sure that your needs are met while waiting for the car maintenance to be completed. ! They treat you with respect. They always make sure that your needs are met while waiting for the car maintenance to be completed. More

Anyone I have had contact with at Germain Lexus of Easton has always been courteous, friendly and helpful. During a recent visit to the service department the service advisor, assigned to me, was at lunch wh has always been courteous, friendly and helpful. During a recent visit to the service department the service advisor, assigned to me, was at lunch when I arrived for my appointment. I did not have to wait for his return because Nathan Spencer came to let me know he was going to get the paperwork started. He took care of everything and I was on my way in a short period of time. I appreciated his efficiency in providing such good customer service. More

I have been very happy with everything I encountered at the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service. the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service. More

Germain Lexus and Germain Service Department have been a reliable source. They have been responsive and understand the customer needs. reliable source. They have been responsive and understand the customer needs. More

The service was excellent. Service representative was very helpful, courteous and a pleasure to work with. Service representative was very helpful, courteous and a pleasure to work with. More

Excellent trustworthy service! I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). More

Very thorough and professional. Very accommodating. Highly recommended. Would definitely refer friends there for service Very accommodating. Highly recommended. Would definitely refer friends there for service More

Quick, thorough, honest, cooperative, straight forward communication! Bought car through Germain, maintenance done there. I like the service area, clean, coffee and light snacks. communication! Bought car through Germain, maintenance done there. I like the service area, clean, coffee and light snacks. More

Wonderful Experience! I stopped in on a Saturday afternoon, with a tire that was losing pressure and the Lexus team at Easton went above and beyond, they gave me a loaner I stopped in on a Saturday afternoon, with a tire that was losing pressure and the Lexus team at Easton went above and beyond, they gave me a loaner with no questions ask, and fixed it the same day. Thank you, Easton dealership More

So far they have been fine Communication could use some work but overall satisfied with service. work but overall satisfied with service. More