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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,972 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,972 reviews

November 25, 2022

they do a good job however there were several recommendations that was written in long hand so it required me to call and ask what it was. In addition, they didn't know that we have an extended More

by MNOLMSTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind giving us a call so that we can speak directly, we'd love to address your concerns in detail. Sean Tompkins, Service Manager 608-754-5511

Nov 27, 2022 -

MNOLMSTED responded

thanks Sean, if you like I can call you however I have spoken to Dakota and we are progressing with the repairs that should be covered under the extended warranty. The two additional items I'll wait and ask that they are verified when the repairs are completed. Want to verify pricing as well, seems pretty pricey.

November 24, 2022

Dale went out of his way to get the vehicle rust proofed and got all the accessories installed in a timely fashion More

by DRUMMONDR72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dale met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

November 24, 2022

Salesperson was friendly and knowledgeable without being pushy. They delivered my car to me while I was at work! More

by LOUANN.OTHMER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Schuhmacher
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Nov 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Louann, Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 24, 2022

Very nice and friendly service. Not too bad of a wait time. Very fast and easy More

by john.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Nischke
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Nov 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

John, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

November 23, 2022

This is my second vehicle purchased from Boucher and I have been very pleased with both,. More

by KLEONG50
Recommend Dealer
Yes
Employees Worked With
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 22, 2022

Great service understanding people. They kept in touch with me. Everyone is really friendly there More

by MELISSALABELLE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 23, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 18, 2023 -

MELISSALABELLE70 responded

I keep going back

November 19, 2022

Elisha was amazing and did a great job explaining the issues with my vehicle and made sure it was fixed in a timely manner More

by NASA.132018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Elisha provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2022

I had warranty work done recently and the CV joint failed after 7 months and they replaced it without a charge. This is what great customer service looks like and it is why I continue to deal with Gordie Bo More

by 2IN2OUT.CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

November 16, 2022

Great experience, timely and gave me a ride home. Dakota was helpful and professional.like the video inspection More

by SUMP.JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business, Jason, and hope to see you again soon!

November 14, 2022

Professionally driven to ensure the highest quality of my experience. Really appreciate the attention to detail. More

by Gw
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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