Gordie Boucher Ford Lincoln of Janesville

I find Gordie Boucher employees to be congenial and they have expertise in their areas of responsibility. It is a comfortable atmosphere to conduct business. I am most concerned with a dealership standing b have expertise in their areas of responsibility. It is a comfortable atmosphere to conduct business. I am most concerned with a dealership standing behind their product after the sale. In my over two decades of doing business at Boucher's they have never me down when addressing any vehicle concerns that I have encountered. More

Only reason I say yea is because I bought my truck there. Had my first oil change in my new truck and asked the dealership a week later why my Ford app didn’t reset my oil life and they said it takes a good Had my first oil change in my new truck and asked the dealership a week later why my Ford app didn’t reset my oil life and they said it takes a good week... WRONG. The reason it didn’t reset is because the technicians who changed the oil didn’t even reset it on my dash. I finally realized 3 weeks later they didn’t do their job correctly. Kinda sad that individuals can’t do their job that they get paid very well for and definitely for the cost of what you spend on a new vehicle. Probably going to rethink going there again More

Bought a 2020 SE Ford Fusion and traded in my 2012 Fusion. The ride is so smooth and all the extra features that are now standard are awesome. The navigation screen is so easy to use and the stop-sta Fusion. The ride is so smooth and all the extra features that are now standard are awesome. The navigation screen is so easy to use and the stop-start technology adds to my mpg. Plus I got a great deal with no hassle! John Newman and the entire Gordie Boucher staff in Janesville were so helpful and make you feel special The dealership is indeed one of the best. More

Car is exactly what we wanted. They delivered car right to our home . We did all the transactions over the phone . It all went great . Thanks so much. to our home . We did all the transactions over the phone . It all went great . Thanks so much. More

Great experience overall. Samantha was super helpful, knowledgeable and understanding! From talking to her on the phone to being at the dealership in person...it was all top notch! knowledgeable and understanding! From talking to her on the phone to being at the dealership in person...it was all top notch! More

did not go above or beyond trying to assist with Michalean tire warranty. was told the only discount after submission would be around 8$. after more thought, that can't be right. 3 of 4 tires were b Michalean tire warranty. was told the only discount after submission would be around 8$. after more thought, that can't be right. 3 of 4 tires were bad. due to being still under warranty. we should be like prorated 100-200$is. Disappointed, because Michalean said your dealership is also a Michalean tire dealership. More

You guys were having a tire rotation special and I was planning on doing that myself the next day before our road trip so that was a good suprise. Was having a NITRO (installed when purchased) issue level planning on doing that myself the next day before our road trip so that was a good suprise. Was having a NITRO (installed when purchased) issue level in our tires and that was takin care of free which was great too. Super happy with my service Saturday ThankYou More

What a great experience...buying my new 2021 Mazda CX-5 at Gordie Boucher was terrific. They were open to negotiations and beat the deal my local Anderson Mazda deal offered hands down. I’m loving my new at Gordie Boucher was terrific. They were open to negotiations and beat the deal my local Anderson Mazda deal offered hands down. I’m loving my new Mazda and certainly recommend Dale at Gordie Boucher in Janesville. More

If I could give my experience 10 stars I would. Samantha was wonderful to work with. She made the entire process stress free and was a master of communication. I will be referring Gordie Boucher to anyone w was wonderful to work with. She made the entire process stress free and was a master of communication. I will be referring Gordie Boucher to anyone who is looking for a vehicle. No hassle, straight forward and a pleasurable buying experience! More

The service I received was outstanding! Not only the service to my car, but to me as a customer. I appreciate the shuttle to work and that my car was dropped off at my place of employment when it was fi service to my car, but to me as a customer. I appreciate the shuttle to work and that my car was dropped off at my place of employment when it was finished! Thank you! More