
Gordie Boucher Ford Lincoln of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 3,869 reviews
My service there has always been good. The service people are always polite. They always do a inspection of my vehicle. If a problem is found, they always go over it and let me know when it needs to be fixed are always polite. They always do a inspection of my vehicle. If a problem is found, they always go over it and let me know when it needs to be fixed. More
Purchased used vehicle. Great experience. Definitely will return for our next vehicle purchase. I would recommend stopping by Gordie Boucher to see what they have to offer. will return for our next vehicle purchase. I would recommend stopping by Gordie Boucher to see what they have to offer. More
Did not accomplish what I went there for. I found out later your service department canceled an oil change appointment because they couldn’t repair the problem with the windshield washer pump. I’m not ab later your service department canceled an oil change appointment because they couldn’t repair the problem with the windshield washer pump. I’m not able to check my phone at work due to lack of cell coverage, so that was a little bit of a surprise upon entering the dealership. Yes they did, supposedly, changed the oil, maybe they didn’t. I asked for the windshield washer pump to be repaired, even at a later date, can’t even bother trying to schedule that for a later date. Seriously? It’s as if you don’t want my business. Guess what? I’ll spend MY money elsewhere. Ford overall is doing a horrible job at customer service. This is most likely the last Ford vehicle I will own because your service department is that bad. If you really cared, you would find a way to get the parts I need, let me know you have them and work with me to get the work done. I also realize that management doesn’t really care either, as that the is root cause of bad customer service. I’ll drive 100 miles out of my way rather than come back to your dealership GB. More
Service The staff was very friendly and took good care of my needs. There isn't a lot to say when you're just having an oil change. The staff was very friendly and took good care of my needs. There isn't a lot to say when you're just having an oil change. More
Very Good Check in was quick and easy. There was a nice loaner available. The work was done completely and we received the vehicle back washed. and clean. Check in was quick and easy. There was a nice loaner available. The work was done completely and we received the vehicle back washed. and clean. More
Gordie Boucher is a great dealership to work with Recently we purchased a New truck ( Beautiful Truck). Great deals Great service. Definitely would return for our next vehicle and when we need to ser Recently we purchased a New truck ( Beautiful Truck). Great deals Great service. Definitely would return for our next vehicle and when we need to service. I Would recommend stopping by Gordie Boucher to see what they have to offer. You will not be disappointed. More
We are a first time buyer of a new vehicle they made us feel comfortable and it was pretty easy. Showed me all the details of truck and set up technology. Even sent us homeade chocolate chip cookies! feel comfortable and it was pretty easy. Showed me all the details of truck and set up technology. Even sent us homeade chocolate chip cookies! More
Great experience, Dale was a pleasure to work with and he definitely tried to help me pick the best fit for comfort and price as well. definitely tried to help me pick the best fit for comfort and price as well. More
Myrick and Todd took great care of me. They were very honest and trustworthy. I will certainly be using Gordie boucher for all my car needs as well as for future purchases. honest and trustworthy. I will certainly be using Gordie boucher for all my car needs as well as for future purchases. More
Service Scheduling a service event at this dealership is always a known sequence from the scheduling to the completion. Tim always meets the customer at the Scheduling a service event at this dealership is always a known sequence from the scheduling to the completion. Tim always meets the customer at the vehicle side, asks if there are any abnormal issues and tells us that he will come get us when the service is finished. More