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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,409 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,409 reviews

October 24, 2023

Great service- friendly and reliable! I love being able to schedule my car for service online. More

by trforrest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're happy to hear you enjoyed your service at our dealership. Please let us know if we can ever help you in the future.

October 23, 2023

GB service was professional and easy to work with. I was treated with respect throughout the process. However, I was very disappointed when the repair description disqualified my repairs to by covere More

by Mark Schaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Oct 27, 2023 -

Mark Schaub responded

The service and how I was treated during the repair was great, however because of the verbage used on the Estimate Repair report that disqualified 2 of my repairs to be covered by my after market warranty I will NOT be coming back to Gordie Boucher for my next vehicle purchase, which will be within the next 6 months. Believe me, I have talked to dozens of my colleagues about the situation and their opinion of Gordie Boucher has been changed.

October 20, 2023

Fast, convenient and friendly service. Angie’s the best! I am very satisfied with my experience. More

by CATHERINE.NOONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Catherine, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 20, 2023

Great attention to detail by service writer John Z. He has always done an outstanding job with communication. Also appreciate outstanding efforts by Bouche’s Barb Sauer! More

by pakaker4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 19, 2023

I thought they did a really good job on my car, they got to work right away while I waited in the longe. They checked the oil and tire pressure for me. Everything looked good. More

by Austinwei9516
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

October 19, 2023

Always a great experience working with the service team here! Fit me in in the middle of the day for a tire repair! More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Barb Sauer
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Bryan, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

October 19, 2023

Ryan really made my experience easy, was eager to please and made the process go smooth, Moriah, new her job and really seemed to care. More

by BRIGUY2379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

October 18, 2023

Wonderful greeting,followup during service work, very speedy and overall a great experience. I would recommend them More

by DELFMANREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

October 18, 2023

John provided great service as always! Everything I asked be done was taken care of. More

by MBACKHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that John was able to provide you with such a great experience! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2023

Dealership is Clean and personnel is courteous & showed professionalism. Provided followup information & service was done before expected. More

by bcording2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure who I worked with. , Barb Sauer
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gordie Boucher Ford Lincoln of West Bend and we hope to see you again soon! Until the next time we meet, take care!

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