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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,373 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,373 reviews

February 28, 2026

Scott and drake both made our vehicle buying experience a wonderfully smooth purchase. I will certainly return. More

by ANDYLOEWEN65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Verhagen
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Scott and Drake made your vehicle buying experience smooth and enjoyable. Our team works hard to make the purchase process clear and comfortable for our customers. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 26, 2026

I felt like this dealership was very unorganized. Waiting time was long and pushed to purchase extras. More

by Kurt
Recommend Dealer
No
Employees Worked With
Raymond Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Gruhn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Bowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Gordie Boucher Ford of Kenosha responded

Kurt, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sal Pappalardo General Sales Manager 262-697-0700

Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback, Kurt. We’re sorry to hear that your recent experience at Gordie Boucher Ford of Kenosha felt unorganized and that your wait time was longer than expected. Our goal is always to provide a smooth and transparent experience whether customers are visiting for Ford service, vehicle maintenance, or purchasing a vehicle, so we take comments like this very seriously. If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand what happened during your visit and work toward making things right. Your feedback helps us continue improving the experience for every customer who visits Gordie Boucher Ford of Kenosha. Thank you again for bringing this to our attention. Please feel free to reach out to me directly: sal.pappalardo@boucher.com Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 25, 2026

It was a great experience. I called about my car and Bradford told me to bring it in. They would look at it Monday morning as it was a Friday afternoon and they didn't work the More

by normadurango
Recommend Dealer
Yes
Employees Worked With
Bradford
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Bradford was able to guide you through the process, keep you informed about the issue with your vehicle, and get everything repaired quickly once the parts arrived. Our team works hard to provide clear communication and efficient service from start to finish. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we look forward to helping you again on your next service visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 18, 2026

Everyone is amazing! ! I will always buy and service my vehicles with Gordie Boucher Ford of Kenosha! love the cookies from Barb and Karen! More

by KCOOPER0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're glad to hear you always have such a great experience with our team when purchasing and servicing your vehicles. It's also great to know you enjoy the cookies from Barb and Karen they’ve become a favorite for many of our customers! Everyone at Gordie Boucher Ford of Kenosha truly appreciates your loyalty, and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 17, 2026

I feel like i'm flying in first class. Everybody treats me like I own the place. More

by Aaron@krauseelectric.com
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you feel well taken care of every time you visit. Our team works hard to make sure every customer has a comfortable and first-class experience while their vehicle is being serviced. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 17, 2026

Poor service management. Was told I would have my truck back by 4:00pm both days my truck was in for service. That didn't happen, even after I called and spoke with Bradford More

by rjhellen
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
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Feb 21, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat Service Manager 262-697-0700

Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback. We’re sorry to hear that your recent service visit at Gordie Boucher Ford of Kenosha did not meet your expectations regarding the timing of your truck repair and service. We understand how important it is to have clear and accurate time estimates when your vehicle is in the shop, and we apologize that your truck was not ready at the time originally communicated. We appreciate you mentioning Bradford, as feedback like this helps our Ford service team review what happened and improve communication moving forward. We would welcome the opportunity to look into your visit and better understand what occurred so we can address your concerns. Please feel free to reach out to me directly so I can assist. sal.pappalardo@boucher.com Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 15, 2026

Through the years, since 1985, I have purchased 8 vehicles, and this purchase was the best experience I have ever had purchasing a car, my sales man Terryn asked the right question and gave me the be More

by dpblack1966
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Barakat
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're honored that after purchasing vehicles since 1985, you consider this the best car buying experience you've had. We're glad to hear Terryn took the time to ask the right questions, explain the features of your vehicle, and help you find exactly the car you were looking for. Providing a clear and comfortable buying experience is something our team takes great pride in. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your trust and we hope you enjoy your new vehicle. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 15, 2026

Nathan was awesome and took care of the issues we had with the van. He made everything easy for us and answered any questions we had. The van drives great! Thank you!! More

by MATTS_CARPET
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Nathan helped take care of the issues with your van and made the process easy while answering all of your questions. It's also great to know Vaughn was there to help support the experience as well. We're happy to hear your van is driving great now. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 15, 2026

So far it's been outstanding They listen about your concern it been a good dealership to purchase a vehicle from More

by Gene
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review, Gene! We're glad to hear you've had an outstanding experience and that our team took the time to listen to your concerns during the vehicle purchase process. It's great to know Tristen provided such helpful support along the way. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we hope you enjoy your vehicle. We look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 13, 2026

They were very quick and helpful with getting my vehicle back to me. Let me know the problems with it in a decent amount of time that didn't affect my family or work life. They also made sure it not only wo More

by Jessica.schmidt4
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Report | Print
Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review, Jessica! We're glad to hear Bradford kept you informed and helped get your vehicle repaired and back to you quickly. Our team works hard to diagnose issues efficiently while making sure the repairs are done right so your vehicle is running and looking its best. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we’re happy we could help without disrupting your family or work schedule. We look forward to seeing you again on your next service visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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