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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,201 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,201 reviews

October 25, 2025

Katie was great very efficient in the which is kind of odd because it's not really Quality Great everything was great More

by Mickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you, Mickie! We’re so glad to hear that Katie provided great, efficient service and made your visit a positive one. At Gordie Boucher Ford of Kenosha, we take pride in delivering quality care and friendly customer service every time. We truly appreciate your feedback and look forward to seeing you again! Sal Pappalardo General Manager

October 24, 2025

Brakes weren't checked and video of tires was never sent. Not the experience I'm used to More

by KELLYMORIN
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention. We sincerely apologize that your recent visit didn’t meet the level of thoroughness and communication you’ve come to expect from us. At Gordie Boucher Ford of Kenosha, every customer should receive a complete inspection and service video, and it’s clear we missed the mark this time. We’d like the opportunity to review your visit and make it right. Please reach out to me directly Sal Pappalardo, General Manager, at 262-697-0700 so we can ensure your vehicle receives the attention and transparency you deserve. We appreciate your feedback and the chance to regain your confidence. Sal Pappalardo General Manager

October 24, 2025

Dry clean and nice people. We love you guys. We recommend Gordie Bouche. Thank you!! More

by PAULYD08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for the kind words! We’re thrilled to hear you had such a positive experience with our friendly team and welcoming atmosphere. At Gordie Boucher Ford of Kenosha, we truly appreciate your love and recommendation it means the world to us! We look forward to seeing you again soon. Sal Pappalardo General Manager

October 24, 2025

Great staff all around very helpful and thorough, with their explanations and taking care of the customer. More

by Dram9755
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that our staff provided helpful, thorough service and took the time to explain everything clearly. At Gordie Boucher Ford of Kenosha, we pride ourselves on delivering exceptional care and transparency to every customer. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

October 24, 2025

Since we started coming to the dealership, we have had nothing but fantastic service! We will be repeat customers and will buy all of our future vehicles for our business and personal vehicles in the futu More

by oliver14
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your incredible loyalty and kind words! We’re thrilled to hear that you’ve consistently received fantastic service from our team at Gordie Boucher Ford of Kenosha. It means a lot that you plan to continue trusting us with both your business and personal vehicle needs. We truly appreciate your support and look forward to serving you for many years to come! Sal Pappalardo General Manager

October 24, 2025

Very easy to deal with and the service was excellent I would buy from this dealership again More

by TCDRVR2003
Recommend Dealer
Yes
Employees Worked With
Ray Gruhn
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that your experience with Gordie Boucher Ford of Kenosha was easy, enjoyable, and backed by excellent service. We truly appreciate your trust and look forward to welcoming you back when you’re ready for your next vehicle! Sal Pappalardo General Manager

October 24, 2025

Great customer service ? ? ?? Katie was courteous, great smile and explained everything clearly and saved me ?? ?? ?? ?? by utilizing my points to cover the entire cost of the More

by maggie100162
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Eckman
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re so glad to hear that Katie provided excellent customer service, explained everything clearly, and helped you use your points to cover your service cost. At Gordie Boucher Ford of Kenosha, we love helping our customers save while enjoying a friendly, stress-free experience. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

October 24, 2025

I appreciate the ease of scheduling an appointment that fits my schedule with the added flexibility of free pick up and delivery if needed. On a recent visit, a software upgrade took longer than expected i More

by kahorner6872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your thoughtful feedback! We’re glad to hear you appreciate the convenience of our flexible scheduling and complimentary Pick-Up & Delivery service. While we apologize that your software upgrade took longer than expected, we’re pleased that our service team kept you informed and worked around your schedule. At Gordie Boucher Ford of Kenosha, we’re committed to making vehicle service as smooth and customer-focused as possible. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

October 24, 2025

Very nice very good. Was very great. Not too bad waiting. Need 15 minimum words More

by ALEXANDERFAJARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurnee Yohe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad you had a pleasant experience at Gordie Boucher Ford of Kenosha. Our team strives to provide excellent service with minimal wait times, and we truly appreciate your support! Sal Pappalardo General Manager

October 23, 2025

I love the good service, the staff is professional, the building is functional, I love the Brianna’s professionalism… More

by ALFGRANA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that you love our service, appreciate our professional staff, and enjoy our functional new facility. Brianna will be so happy to know her professionalism stood out and made your visit even better. At Gordie Boucher Ford of Kenosha, we’re committed to providing exceptional care and a great experience every time you visit. We truly appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

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