Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
1,995 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
Contact Dealership
View Awards

7820 120th Ave

Kenosha, WI

53142

Directions

By Type

Showing 1,995 reviews

July 04, 2025

Fleet Service has always been a good experience. They have straight and honest answers for service issues. Pleasant to work with and willing to answer all my questions. More

by robm888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear that your experience with our Fleet Service team has consistently been positive. Providing straightforward, honest answers and taking the time to address all your questions is what we strive for at Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to continuing to support your fleet needs! Sal Pappalardo General Manager

July 03, 2025

Everyone was very welcoming and friendly. The new location is very nice! Katie was great! More

by IVYKINS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're so glad you felt welcomed and supported by our team, and that you're enjoying our new location—we’re proud of the space we’ve created for our customers. A big shoutout to Katie for delivering such great service! We appreciate your kind words and look forward to seeing you again at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

July 03, 2025

Elijah set it up for me and made it very smooth, Katie gave me really good updates throughout the day, and Aj J sold me on the service. Overall, such a fantastic experience would highly recommend to anybo More

by hthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jarero
Report | Print
Jul 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear that Elijah, Katie, and AJ J all played a role in making your experience smooth, informative, and enjoyable. It’s great to know the team at Gordie Boucher Ford of Kenosha delivered the kind of service that made a lasting impression. We truly appreciate your recommendation and look forward to serving you again. Thanks for being part of the Boucher family! Sal Pappalardo General Manager

July 02, 2025

My oil change took an hour and 45 minutes without a tire rotation. Would you be happy with that. More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eljiah Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts dept didn't have an oil filter for my car
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your honest feedback. We completely understand your frustration—an oil change taking an hour and 45 minutes without a tire rotation is not the level of service we aim to provide at Gordie Boucher Ford of Kenosha. Your time is important, and we sincerely apologize for the delay. We’d appreciate the opportunity to make it right. Please reach out to our Service Manager Belal Barakat at 262-697-0700 , and we’ll do everything we can to address your concerns and ensure a better experience moving forward. Sal Pappalardo General Manager

Jul 04, 2025 -

FREDWEXELBERG responded

I do appreciate it. All I want is good.service. You have good people working for you. Elijah and Barb are great.

July 02, 2025

Wonderful experience. They made the selection and buying experience seamless and stress free. Excellent customer service and communication. I would highly recommend this d More

by FARMFAMILY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're thrilled to hear that your vehicle selection and buying experience was seamless and stress-free. Providing excellent customer service and clear communication is what we strive for at Gordie Boucher Ford of Kenosha, and it’s great to know our team delivered. We truly appreciate your recommendation and are grateful for the opportunity to serve you. We look forward to seeing you again in the future! Sal Pappalardo General Manager

July 02, 2025

I am 82 years young and I was never in my life been treated this nice as I was at Gordie Boucher. I could never thank them enough , I mean WOW. And Sal the manager was very understanding, Thanks agai More

by Daraldjs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your heartfelt review! We're truly honored to have made such a positive impact during your visit. Hearing that you’ve never been treated this well in your 82 years means the world to us. Thank you for the great words about myself and the rest of my team. At Gordie Boucher Ford of Kenosha, treating every guest with kindness, respect, and care is what we’re all about. We look forward to welcoming you back anytime! Sal Pappalardo General Manager

July 02, 2025

Dealer was helpful. Staff was friendly and able the provide answers for all questions presented. More

by maknight15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear our team was helpful, friendly, and able to answer all of your questions. At Gordie Boucher Ford of Kenosha, we’re committed to providing clear, knowledgeable service every step of the way. We appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

July 01, 2025

Fast and efficient service. Conscientious and informative staff. Like the new service department/ dealership. Very personable staff. All around great! More

by nlgregorich1
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Eckman
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad you enjoyed the fast and efficient service and found our team to be conscientious, informative, and personable. It’s great to hear you're loving our new service department and dealership—we designed it with your comfort and convenience in mind. We truly appreciate your kind words and look forward to continuing to provide you with great service at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

July 01, 2025

Boucher is the best! Rebecca and Todd are always working hard to get us back on the road as quickly as possible. More

by George Stevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome review! We're so glad to hear that you had a great experience with Rebecca and Todd—they’re truly dedicated to keeping our customers on the road with fast, reliable service. At Gordie Boucher Ford of Kenosha, we’re proud to have a team that goes above and beyond. We appreciate your continued trust and look forward to serving you again soon! Sal Pappalardo General Manager

July 01, 2025

Great communication and quick to fix my car! Appreciate the good service! We will return! More

by Dsinkove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you experienced great communication and quick, efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to getting you back on the road with confidence. We appreciate your support and look forward to welcoming you back for future service visits! Sal Pappalardo General Manager

1
2
3
...
200