Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear you are very satisfied with your experience at Gordie Boucher Ford of Kenosha. Barb is truly terrific, and we’re proud to have her as part of our team. It’s also wonderful to know our service team and friendly staff made such a positive impression. We appreciate your feedback and look forward to continuing to provide you with top-notch service on every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re glad to hear that you enjoyed and appreciated the effort our team put into helping you get your new truck at the right price. At Gordie Boucher Ford of Kenosha, we work hard to ensure every customer feels confident and satisfied with their purchase experience. We’d also love to know what we could do to make your next visit a 5-star experience. Your feedback helps us improve and continue setting the standard for customer service. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your thoughtful feedback! We’re glad to hear that Mike kept you well informed throughout your visit and that our technician went the extra mile by troubleshooting your issue before installing the new sensor. At Gordie Boucher Ford of Kenosha, we know not every repair is straightforward, and we’re proud that our team takes the time to keep customers updated and explore every option to get the job done right. We appreciate your recognition of their effort and look forward to providing you with the same attentive, professional service on your future visits. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your thoughtful review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha was pressure-free and enjoyable from start to finish. Its great to hear that Quentin went above and beyond to bring in the right vehicle, and Joe in finance ensured everything was clearly explained with complete transparency no pressure, no hidden details. We’re proud to deliver the kind of hassle-free, customer-focused car buying experience that makes our guests feel comfortable and confident in their decision. We truly appreciate your trust in us and look forward to welcoming you and your family back for future purchases and service needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that you experienced beyond wonderful service at Gordie Boucher Ford of Kenosha. Our team takes pride in being helpful, friendly, and customer-focused, and it’s great to know you appreciated the quick service and fast turnaround time. Your recommendation means a lot to us, and we look forward to continuing to provide you with the same excellent care on every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the friendly staff, clean facility, and quick service here at Gordie Boucher Ford of Kenosha. Convenience matters, and we’re happy you found our location easy to get to, with great hours, hospitality & even down to the water! We truly appreciate your support and look forward to providing you with the same great service on every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha was such a pleasure. Ross will be so happy to know he’s your favorite sales associate listening to your requests, offering the right options, and taking care of every detail is exactly the level of service we aim to deliver. We appreciate your recognition and support. Our goal is always to set the standard for vehicle purchases with outstanding customer care, and it’s great to know we achieved that for you. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your incredible feedback! Buying 50 new cars is quite an experience, and it means so much to hear that your visit to Gordie Boucher Ford of Kenosha was the very best of them all. We’re thrilled that Tristen’s professionalism and dedication stood out and that Barb’s hospitality helped make the experience even more memorable. Your trust and kind words inspire our team to keep delivering exceptional customer service from sales to hospitality. We truly appreciate your business and look forward to welcoming you back for future vehicles and service needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re glad to hear that the team at Gordie Boucher Ford of Kenosha was able to address your concern quickly and professionally. Providing fast resolutions and dependable customer service is always our goal, and it’s great to know that we’ve consistently met your expectations. We appreciate your trust and look forward to continuing to serve you with the same level of care and professionalism on every visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We’re very sorry to hear about the issues you’ve experienced following your recent service visit at Gordie Boucher Ford of Kenosha. The concerns you’ve described including the steering knock, dipstick left out, oil levels, and your catalytic converter repair not meeting expectations are serious and do not reflect the standards of quality, safety, or attention to detail we hold our service team to. We understand how frustrating and concerning this must be after bringing your truck in for warranty work, and we want to make things right. We will have our management team reach out as soon as possible so we can review your repair order in detail, address these concerns immediately, and restore your confidence in our dealership. Sal Pappalardo General Manager