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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,619 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,619 reviews

November 11, 2024

Took forever. Christopher was kind of an xxx. He talked down to me and I didn't appreciate it. More

by RMCMHARTFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Sandbach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Roll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

November 10, 2024

There was no hassling me on price. Joe answers my questions right away, even after the purchase. I couldn’t be happier. I highly recommend buying a vehicle from them. I have purcha More

by PMARSHALL4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Jeff Samp General Sales Manager 262-225-9010

November 09, 2024

I really like working with the staff at Gordie Boucher of Menomonee Falls. They’re all great. My latest experience with Zach was no exception. He handled me with tons of courtesy and respect. Helped me out a More

by davecamp1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Schwister
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear Zach was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jeff Samp General Sales Manager 262-225-9010

November 09, 2024

Very helpful and informative about my situation. The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new pred More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks, Bryan, for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

November 08, 2024

Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you! More

by PAT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

November 02, 2024

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with l More

by PORLANDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your wonderful review! We are thrilled that Joe and the team had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

October 25, 2024

I had several needs that needed to be taken care of. The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite com More

by david.budzynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us, David. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

October 24, 2024

Liftgate wouldn't open. Latch was replaced and problem solved. I also had some overdue service completed. More

by suerich159
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
Oct 24, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angelo met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

October 17, 2024

Always help me when I need a new car. Jeff and Joe were so informative. I will never need to go anywhere else in the future.😊 More

by SHA1965DCA
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe and Jeff here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

October 14, 2024

Working with Joe Jubran for many years always consistent wonderful customer care in purchasing my recent ford bronco. This is my 4th new ford purchase from him. Explains everything thoroughly and is extreme More

by setk254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words for Joe and for taking the time to leave us this wonderful feedback! Jeff Samp General Sales Manager 262-225-9010

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