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Grand Prairie Ford

Grand Prairie, TX

4.5
1,324 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,324 reviews

March 15, 2022

Very helpful as soon as I walked into the door at opening. Thank yall again. More

by BArd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 07, 2022

Amazing service. From Jackie in the Sales group to the Finance department, Grand Prairie Ford is top notch. Will buy all my cars from them in the future! More

by mattphillips1079
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
Mar 09, 2022 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 05, 2022

Great people and great service. Second time here and likely not the last. We’ll be back again. More

by ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
Mar 07, 2022 -

Grand Prairie Ford responded

Thank you for your positive feedback!

February 21, 2022

Mr. Harris was initially a pleasure to work with. However, after a discrepancy between what he told me and my final contract, I have not heard from him, More

by Man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian
February 16, 2022

Jackie was 5 star… I appreciate him and hope when I buy another truck I can buy from him. Thank you Jackie, you are great!!! If Grand Prairie Ford had a face, it should be Jackie!!! More

by AARON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 15, 2022

Worst experience I ever had with service. . I brought my car in For recall service and my car came out with more issues than when I brought it in with. The service manager Melissa was blami More

by Family
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Grand Prairie Ford responded

We take these comments very seriously. It is imperative that we get all of your detailed information. Please contact Emily Gotch at 972-859-5421 and we will do our best to make this better.

February 12, 2022

Lawrence got in touch with me and we are trying to work Lawrence got in touch with me and we are trying to work out a deal is very efficient More

by Thigpentt1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Grand Prairie Ford responded

Thank you for your positive review!

February 11, 2022

I traveled 6 hours to get to the dealership. Everyone involved with my purchase made it convenient and fast to get me back on the road. Thank you Team Grand Prairie Ford!!! More

by ray.tharman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
Feb 14, 2022 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 11, 2022

Appreciate the professional help and hassle free service. Thanks. thank you Jackie Mercer thank you grand prairie More

by Ron_oden
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 08, 2022

Awesome experience with Jackie, He really wanted to work with me on finding the right vehicle. He was very patient with me and answered all my questions. More

by iloredo00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Grand Prairie Ford responded

Thank you for your positive feedback!

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