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Grinwald Ford
Watertown, WI
714 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 714 reviews
November 07, 2025
Angel was great about communicating the progress. The whole team in general was great on telling me what the costs and how long it would take and it was going to be delayed cause they had to order pa The whole team in general was great on telling me what the costs and how long it would take and it was going to be delayed cause they had to order part. The gentleman in the quick lube are was very helpful also. More
by CASPER1972
Verified Customer
November 04, 2025
Very friendly and knowledgeable about any questions I had. Great service! Very friendly and knowledgeable about any questions I had. He was great to work with! had. Great service! Very friendly and knowledgeable about any questions I had. He was great to work with! More
by C.diels
October 30, 2025
Had an emergency tire flat. Ralph got my car right in got the spare on and ordered the new tire I needed. Due to an unrepairable puncture. Ralph got my car right in got the spare on and ordered the new tire I needed. Due to an unrepairable puncture. More
by RMACW
October 28, 2025
Awesome service! I love my new vehicle! I would highly recommend Grinwald ford in Watertown I love my new vehicle! I would highly recommend Grinwald ford in Watertown More
by sjobergnancy
Employees Worked With
October 24, 2025
Have nothing but positive things to say about your dealership bought my 2020 F150 new January 1921 have had all the service work done at your dealership. Had a problem with the computer screen just be dealership bought my 2020 F150 new January 1921 have had all the service work done at your dealership. Had a problem with the computer screen just before it went out of warranty. I was told to bring it in so you could document the problem before the warranty expired. As soon as that part came in it was replaced at no charge, even though I was over the warranty mileage. Bought a set of tires that Ralph recommended at 60,000 miles. Excellent choice only had one oil change issue about six months ago. The tech failed to seat the oil dipstick and it threw a check engine light called Ralph. He said bring it back. I'll reset the light which he did and then gave me a ticket for a free oil change. He did not have to do that but I appreciate it received my free oil change last week. Thank you very much. More
by voelkerdick
October 17, 2025
This guy is the go to guy. Honest and is very good to tell you when specials are on. His assistant Lauri truly tries hard.She is in the learning phase. Honest and is very good to tell you when specials are on. His assistant Lauri truly tries hard.She is in the learning phase. More
by nancy.condon
Employees Worked With
October 17, 2025
tire repair took 2 hours, why? ?? the quick lane in not quick, I also had to wait 5 days to get in ?? the quick lane in not quick, I also had to wait 5 days to get in More
by bisnass
October 06, 2025
The. Service was very good and good people taking care of me. Thank you so much! Service was very good and good people taking care of me. Thank you so much! More
by Larry Haumschild
October 06, 2025
Dropped off my truck an hour after my appointment was scheduled. Easy to work with scheduled. Easy to work with More
by DCBARTZ
Employees Worked With
September 26, 2025
This is the best dealership I have ever been to. This is my second vehicle that I have purchased at this dealership. They follow up after the sale to make sure everything is satisfactory. This is my second vehicle that I have purchased at this dealership. They follow up after the sale to make sure everything is satisfactory. More
by PACPAC
