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Grinwald Ford

Watertown, WI

Overview
Employees
Reviews
Vehicles
4.8
779 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 779 reviews

February 10, 2026

Good service, help thoughtful. They are nowledgeable with their critique. They are always thoughtful and kind. More

by judykresnicka2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those people not rated are those of whom I have not worked.me I did not work.
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Feb 11, 2026 -

Grinwald Ford responded

Hi Judy~ Thanks so much for the great review! We look forward to your next visit and can't wait to continue serving you! 😀

February 09, 2026

Good work I was early so I did shopping and came back. Im done bye More

by Ruth Webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Grinwald Ford responded

Hi Ruth~ Thanks so much for taking the time to leave us a review! We are glad you enjoyed your visit, and look forward to serving you again. 😀

February 08, 2026

Nina is always extremely pleasant, very professional and problem solving. I appreciate the communication and follow through from the service department. More

by SSPOERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Grinwald Ford responded

Hi Steve~ Thank you for taking the time to leave a wonderful review highlighting Nina from our Service Team! Nina offers outstanding customer service and consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of her hard work. We appreciate your business and thanks again for your support!

February 06, 2026

Ralph was helpful like always: offered the latest rebates and applied my Ford points for a great deal on tires. The guys did the work way under the three hours they planned. I will be coming back. More

by Jbbraughler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Grinwald Ford responded

Hi James~ Thanks for your great review highlighting Ralph and our quick lane team! Your satisfaction is our priority, and we are always here to help. 😊

January 31, 2026

My experience purchasing a vehicle from Grinwald Ford has been top notch! They are very customer service oriented. More

by HHELMS53094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Delkamp, Angel Oquendo
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Feb 04, 2026 -

Grinwald Ford responded

Hearing the you had a "top notch" experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Grinwald Ford. We wish you safe travels in your new vehicle, and look forward to serving you for many years to come! 😊

January 30, 2026

Nina was very helpful and knew what she was doing . ..Ford is always exceptional at all they do to help us customers....very hometown people to work with....service is great More

by BlueLightning/18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Oquendo
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Feb 04, 2026 -

Grinwald Ford responded

Good Afternoon~ Thank you so much for taking the time to leave us a review! Our service team works hard to ensure every customer feels welcomed and well taken care of, and we're glad it shows. Nina is a great asset to our team, and we are lucky to have her! Looking forward to seeing you next time. 😀

Feb 04, 2026 -

BlueLightning/18 responded

your welcome

January 26, 2026

Always do a great job. The staff is so friendly and helpful. I always do it ✅️ More

by DAVIDNOLL262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2026 -

Grinwald Ford responded

Hi David~ Thank you so much for the wonderful feedback highlighting our Service Team! Your satisfaction is our priority, and we are always here to help! 😀

January 23, 2026

Nina was great! Very knowledgeable about her job and very friendly She was also attractive More

by bbedfordbr
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
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January 22, 2026

When I brought the vehicle in, they diagnosed it and confirmed that the issue was the caliper. At that point, I was told that only the part was covered under the warranty—not the entire repair as I was More

by Weiherthl
Recommend Dealer
No
Employees Worked With
Angel Oquendo, Angel Oquendo
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Jan 27, 2026 -

Grinwald Ford responded

Thank you for your feedback and I am so sorry to see that you were unhappy with your experience. Often times we do not know the extent of the warranty coverage until we get prior approval from the specific warranty company . I apologize if assumptions were made prior to the warranty approval. I have talked to our service writers on this concern.

January 19, 2026

Everyone was very nice and help full. The service center did a great job getting my vehicle done. More

by K_kelchner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2026 -

Grinwald Ford responded

Hello~ Thank you for the 5 star rating! We are so glad you had a great experience with our Service Team and look forward to seeing you again! 😊

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