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Grinwald Ford

Watertown, WI

4.8
876 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 876 reviews

August 31, 2026

I have found the quick lane service very reliable and staff is trustworthy. We use them for a SUV and diesel truck. Tire prices are always very competitive. More

by RLAURIDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Grinwald Ford responded

Robert, Thank you so much for your kind review! We are thankful to have you as such a loyal customer. Your continued trust in us for your F250 and Edge means the world to us and it is always a pleasure to work alongside of you! We look forward to seeing you next time!

August 31, 2026

I always have a great experience at Grinwald Ford ! They are always friendly and helpful More

by jsmesser5
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
Sep 03, 2026 -

Grinwald Ford responded

Joan, Thank you again for working with us! We appreciate your understanding and follow through when glitches happen! Your loyalty is a blessing, and we hope that you are loving your new 2026 Red Explorer! Our team looks forward to the next time you get to visit! 😊

August 28, 2026

Always get great service at Grinwalds. Everyone is always helpful and courteous. Easy to get appointments. More

by bonnie211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Grinwald Ford responded

Richard, Thank you for trusting both our Quick Lane and Service departments to assist you in keeping both your Explorer and F150 up and running for you you! Your kind words mean so much to our team and we look forward to working alongside of you the next time you need any service or maintenance! ☺️

August 25, 2026

Work gets done completely and on time. Mechanics are knowledgeable and pleasant to work with. Great experience all around. More

by keith1717
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
Sep 03, 2026 -

Grinwald Ford responded

Keith and Lori, Thank you so much for taking the time to give us such a wonderful review! We appreciate your loyalty and we are grateful that you have picked us to work along with you for all of your vehicles! It's great that we got to visit with you when you brought in the Corvette and the Outback for maintenance all in one month! 😊 We look forward to seeing you next time!

August 25, 2026

I brought my car in to get detailed and it came back so clean inside and out that I almost didn’t want to drive it! Great job to everyone involved! More

by grinwald31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Grinwald Ford responded

Nick, Thank you so much for taking time from your busy days to leave us this amazing review! We are so glad to hear that our team exceeded your expectations and that we were able to bring your Bronco back to Showroom Floor beauty! 😎 We will make sure to share these kind words with the entire team, and we look forward to the next time you visit!

August 24, 2026

Ralph is very knowledgable. His friendly personality always makes it a pleasure to stop at Quicktrip, even if repairs or service is costly. More

by joel.jaeger51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Grinwald Ford responded

Joel, Thank you for taking your time to leave us a 5-Star review! We appreciate you choosing Ralph and our Quick Lane team to help you keep both your Fusion and your F-150 safe and ready to go for whatever your plans may be! We look forward to seeing you the next time you schedule for service or maintenance. ☺️

August 21, 2026

Nina has been so helpful. So nice and wonderful to work with. She has made me a custom in the future no doubt! More

by rc_olver08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Grinwald Ford responded

Ryan, Thank you so much for taking the time to leave us this amazing review! We appreciate you picking us to work with you on solving the mysteries that your 2019 F150 wants to throw at you! Your satisfaction is what drives us and we hope to continue to be your preferred choice in the future as well. We will make sure to share these kind words with Nina and our entire team! 😊

August 20, 2026

Timely - my car was serviced in less time then I expected. All staff very friendly. I needed help resetting something in my Bronco and I was helped by staff - again great attidues. More

by lindaley64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Grinwald Ford responded

Linda, We are delighted to know that our Service Department exceeded your expectations! Kind words like this mean the world to us and we can't wait to share your compliments with our entire team! We look forward to seeing you the next time you need anything done on your 2024 Bronco! 😊

August 20, 2026

We have been a return customer of Grinwalds for decades. Superior customer service, friendliness, going the extra from start to finish are just some of the reasons we will always go back and recommend Grinw More

by J.TRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Grinwald Ford responded

Jane, We appreciate you taking the time to leave us such a personal and positive review! Your loyalty means the world to our entire team, and we are thankful that you continue to choose us whenever any of your vehicles need a little assistance. We also hope that you are loving your new 2026 F150 ! We look forward to seeing you the next time you need to stop in! ☺️

August 14, 2026

Great service and communication. Super nice employees willing to help you out. Friendly, respectful and knowledgeable. We will be back. More

by dlbuske
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Aug 18, 2026 -

Grinwald Ford responded

Jeff and Denise, Thank you so much for taking the time to leave us a 5-Star review! We appreciate your loyalty, and we are so blessed to have you as long-time customers! We look forward to working alongside of you the next time that your Silverado or Escape need anything done! 😊

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