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Grinwald Ford

Watertown, WI

Overview
Employees
Reviews
Vehicles
4.8
779 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 779 reviews

January 16, 2026

Great customer service. Explained very clearly to what my vehicle need for repairs and the cost. I would definitely take my used vehicle here again. We will even considering More

by brian@builditrightllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Oquendo
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Jan 21, 2026 -

Grinwald Ford responded

Hi Brian~ Thank you for taking the time to leave us such a positive review! We are so happy to hear the our Service Team has exceeded your expectations. Providing high-quality service is at the heart of every department here at Grinwald Ford! Your feedback assures us we are on the right track! We appreciate your recommendation and are always here to help when needed. 😀

January 09, 2026

I’ve been dealing with this dealership for over 50 years. I consider them to be both honest and fair More

by john.heiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Delkamp, Angel Oquendo
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Jan 21, 2026 -

Grinwald Ford responded

Hi John~ Thank you so much for leaving us a great review! 50 years, wow! We truly appreciate you and your loyalty as a customer. 😀

January 02, 2026

Attentive, knowledgeable Ralph is knowledgeable and able to explain things well, easy to understand Ralph is #1 More

by AM_NAG
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
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Jan 21, 2026 -

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave this review highlighting Ralph in our Quick Lane! He is a great asset to the Grinwald Team, and we are lucky to have him!

December 26, 2025

Having a mechanic to trust as I trust Ralph is crucial to me. Having an older car with issues I was unaware of when I purchased makes that a necessity. More

by jackiechristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Grinwald Ford responded

Hi Jackie! Thank you for taking the time to leave a review highlighting Ralph in the Quick Lane! It's great to know that you feel comfortable with Ralph's knowledge, he's a great asset here at Grinwald Ford! 😊

December 23, 2025

Grinwald Ford is the best. From Sales to parts and service, they are everything you would want in a local dealer. More

by bhanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Grinwald Ford responded

Hi Bryan~ We appreciate your positive feedback and are so happy we have been able to meet your expectations! Your satisfaction motivates us to keep delivering the best customer service there is! Thank you! 😀

December 16, 2025

Great customer service! Was willing to do what it takes to get me what i wanted. Easy and quick, highly recommend! More

by klmf54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Delkamp
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Jan 19, 2026 -

Grinwald Ford responded

Hi Kristy~ Congratulations on your new 2025 Explorer ST! We're so happy to hear that you had a great experience with our Sales Team...thank you for choosing us and we look forward to continuing to meet your expectations. 😊

December 15, 2025

I've been dealing with Ralph and Grinwald Ford for many years now. Ralph has taken good care of my Toyota vehicles. He is a true professional, honest and knowledgeable. More

by cooper_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Grinwald Ford responded

Good Afternoon~ Thank you so much for taking the time to leave a review highlighting Ralph in the Quick Lane! We're delighted to hear that he has provided you with outstanding customer service for so many years! We truly appreciate your support and loyalty. 😊

December 13, 2025

Great customer service. Very honest and fair with prices. Explained my vehicles problem very well and what was needed to fix it. More

by brian@builditrightllc.com
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Report | Print
Jan 16, 2026 -

Grinwald Ford responded

Hi Brian~ Thank you for sharing your positive experience highlighting our Service Team! Our team works very hard to ensure customers are given the outstanding service they deserve. It's wonderful to see that reflected in your review😀

December 11, 2025

I believe the quick lane Ralph has been honest and very helpful to me. I trust him by being honest his helper is helpful to More

by MGALSTON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2026 -

Grinwald Ford responded

Hello~ We'll make sure the Quick Lane Team knows that they provide excellent customer service to you! They will be delighted to hear that...thank you for the kind words😊

December 08, 2025

Scheduling was convenient time. Customer service was outstanding and mechanic did a nice job. Merry Christmas More

by daletietz1965
Recommend Dealer
Yes
Employees Worked With
Ralph
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Dec 08, 2025 -

daletietz1965 responded

Love the valet service and the associate was friendly. Convienence that is nice when you're working and don't want to loose hours to have service done. Friendly service employees.

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