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Grinwald Ford

Watertown, WI

Overview
Employees
Reviews
Vehicles
4.8
876 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 876 reviews

July 24, 2026

great to work with answered all my questions courteous and friendly glad to come back again More

by lischkaterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Grinwald Ford responded

Terry, our team wants to thank you for sitting down and leaving us a great review! 😊 We feel blessed to have been chosen to not only help with the maintenance of your Escapes, but now to assist you in adding a new vehicle to your garage! We hope that you are loving your new gray 2026 Ranger !! We look forward to seeing you the next time you stop in!

July 24, 2026

Kyle was amazing to work with. We will definitely be getting our future vehicles from him! More

by ronmiller6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea was very good and easy to work with!
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Jul 24, 2026 -

Grinwald Ford responded

Penny, It warms our hearts to continue to get such wonderful praise from you!❤️ The time that you take to sit down and give us feedback is appreciated, and we look forward to seeing you in the future! We hope that we are your first call to schedule any needed maintenance on that beautiful new Explorer!

July 22, 2026

Grinwald is always a pleasure to work with. Honest, courteous, and kind. No pressure sales and service. Thank you for that! More

by SEADOOKID03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 23, 2026 -

Grinwald Ford responded

Adam, we appreciate you taking the time to leave us such a fantastic review! We are so glad that you continue to allow us to help you with any service needs on your 2019 F150. It warms our hearts to have been able to be a part of your journey with that truck from the very beginning! 🗺️

July 20, 2026

Who is Nina? No itemized bill? Never had to pay credit card upcharge before. They rang it up when I asked about it they said everyone is doing it now. Actually t More

by dm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nina Joeckel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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Jul 30, 2026 -

Grinwald Ford responded

We are very sorry you were unhappy with your check out process. The 3% service charge on credit cards is something we put in place this year. It is part of our policy to let people know ahead of time so I am sorry you were not aware until check out. I will be talking with our service team as a reminder. Thank you for your feedback!

July 20, 2026

Ralph and James stayed after 5:00 to remove a screw and plug my tire. I appreciated the above and beyond service. More

by MW
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
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Jul 22, 2026 -

Grinwald Ford responded

Mary, We are so thankful that you took the time to sit down and leave us this positive review! It is wonderful to hear that we were able to help in your time of need and get you back on your way safely! We hope to be able to see you again in the future for "routine" reasons or even a simple hello! 🚙

July 20, 2026

They were fast and completely filled out the Works sheet. I am very impressed with the service. The workers were so friendly! More

by muppy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 22, 2026 -

Grinwald Ford responded

Thank you so much for taking the time to leave us this awesome 5-Star review! Our team is thrilled to hear that you had such a great experience, and we look forward to serving you again soon! ☺️

July 19, 2026

Amazing customer service. Amazing at answering all questions that were asked of the whole team. Perfect place to buy a car! More

by samdizzle11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Grinwald Ford responded

Samantha, We are so glad that you enjoyed your first-time car-buying experience with us! Our team is so pleased that the process was smooth and stress-free! Manny is always committed to making every first-time buyer feel confident and informed. We wish you many happy miles in your Burgundy Edge! 😎

July 18, 2026

Rachel is extremely friendly, professional, and knowledgeable. She is excellent at her job and always tries to get my vehicles seen as quickly as possible! More

by Kellybeltz
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
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Jul 22, 2026 -

Grinwald Ford responded

Kelly, Thank you so much for your kind review! We appreciate you taking the time to let us know how that we exceeded your expectations. Our team is so grateful to have you as such a loyal customer! Your continued trust in us means so much, and we look forward to being able to work alongside you with your Ford Edge again next time! 😊

July 15, 2026

Always do what they say. They pay attention to details. Also, they work in a timely fashion. More

by KDELK1
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
Print
Jul 17, 2026 -

Grinwald Ford responded

Kevin, We really do appreciate you taking the time to leave us such a positive review, and we will make sure to share this with our team! We are glad that we were able to service your Expedition while we hope that you were having a wonderful day out on the course! ⛳ We look forward to seeing you next time!

July 15, 2026

Grinwald is straight honest. You get what you expect. In both sales and service every time. More

by MAY1976MEMPHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 17, 2026 -

Grinwald Ford responded

Robert and Susan, Thank you so very much for your kind review! We appreciate your loyalty and are so grateful to have you as long-time customers! We are so happy that we were able to assist you this summer for not only service on your escapes, but help you find another fun vehicle.😎 We hope that you are both enjoying the black F150 and we look forward to seeing you next time!

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