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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
November 10, 2018
Return Customer Jim McClure As always it is a pleasure to work with such an amazing group of individuals and Kyle is a super sales person to work with. He is always there to answ As always it is a pleasure to work with such an amazing group of individuals and Kyle is a super sales person to work with. He is always there to answer questions and as usual has made our return visit easy and without a lot of back and forth on pricing. As a return customer Kyle remembers and always knows just what we are looking for in our vehicles and never disappoints us. We would highly recommend Kyle to anyone interested in purchasing a vehicle. More
by Jim2499
Employees Worked With
Other Employees :
Ciro Schianodicola, Brandon Fisher
November 07, 2018
Purchase of new CRV-EX I hate spending the $ on a new car but Hagerstown Honda made it a very pleasant experience! All staff was extremely helpful and knowledgeable and took I hate spending the $ on a new car but Hagerstown Honda made it a very pleasant experience! All staff was extremely helpful and knowledgeable and took the time to explain everything in great detail. I highly recommend Hagerstown Honda! More
by VictoryRed
October 16, 2018
Excellent customer service! I went there with a car in mind, and planing on buying it the same day. Scott Wright went over everything and made sure I got what I was looking for, I went there with a car in mind, and planing on buying it the same day. Scott Wright went over everything and made sure I got what I was looking for, they all made the process very easy!. I totally recommend them!. More
by Jeff Cumana
Employees Worked With
Scott Wright
October 06, 2018
Micah ROCKS We bought our last Honda 10 years ago and didn't hesitate to reach out to Micah Youngbar for our next purchase. He is knowledgeable and friendly. Simp We bought our last Honda 10 years ago and didn't hesitate to reach out to Micah Youngbar for our next purchase. He is knowledgeable and friendly. Simply gave us a good price and we were in and out without any unneeded sales pitches. He listened to what we were looking for and didn't try to put us in something else. We look forward to working with Micah again! More
by Jennystaley
October 01, 2018
Best experience from a car salesman!! I purchased my first Honda (2018 CRV EX) on Saturday and Scott Wright was a fantastic salesman!!! He took all my concerns seriously, had a great pers I purchased my first Honda (2018 CRV EX) on Saturday and Scott Wright was a fantastic salesman!!! He took all my concerns seriously, had a great personality and sense of humor. He knew just how to handle my "type A" personality. Thanks Scott for the "great" deal!! More
by CindyRella1224
September 30, 2018
Ask for Logan Toms.. He’s so knowledgeable ! My husband and I were very impressed with this young man. He started his career from the bottom up, so he knows how all the He’s so knowledgeable ! My husband and I were very impressed with this young man. He started his career from the bottom up, so he knows how all the bells and whilstles work. More
by Caiasmom
September 30, 2018
Great experience. No pressure from salesman. A++ Yesterday, I purchased my first new vehicle. Scott Wright worked with my dad and I to get a great deal. He managed to answer all of my questions, kept Yesterday, I purchased my first new vehicle. Scott Wright worked with my dad and I to get a great deal. He managed to answer all of my questions, kept me up to date on the vehicle I was interested in and made the car purchase process very smooth and very easy. I left off the lot feeling great about the experience and of course having a brand new car! Thank you Scott and Hagerstown Honda for everything. More
by hondahey47
Employees Worked With
Scott Wright
September 29, 2018
Great Buying Experience! Today we bought our first new Honda, a 2018 CR-V. Erik Villaman worked hard to get us a great deal. This is our 5th new vehicle purchase and by far Today we bought our first new Honda, a 2018 CR-V. Erik Villaman worked hard to get us a great deal. This is our 5th new vehicle purchase and by far the best experience we've had yet. The dealership and Erik are very honest and easy to work with. We are very satisfied customers. I had gone to another local Honda dealership the same day I first stopped in to Hagerstown Honda but no one ever came out to see us at that other dealership. When we stopped at Hagerstown Honda, Erik was out to see us within a few minutes. He was extremely helpful from the beginning to the end of the process. More
by Jeff54
Employees Worked With
Erik Villaman
September 27, 2018
ordering part for my Ridgeline Thank you Ryan. Joe, Bobby and Jeff for the help getting my Tonneau cover and Floor mats for my Ridgeline, they look really nice and great service. Thank you Ryan. Joe, Bobby and Jeff for the help getting my Tonneau cover and Floor mats for my Ridgeline, they look really nice and great service. More
by homestead
August 27, 2018
Awesome Experience! We purchased our first new car a few weeks ago. Rodney and Darin took great care of us. The care they took to answer all of our questions and to make We purchased our first new car a few weeks ago. Rodney and Darin took great care of us. The care they took to answer all of our questions and to make sure that we were satisfied was much appreciated! It was an AWESOME experience! More
by EmilyH
