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Hagerstown Honda
Hagerstown, MD
812 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 812 reviews
January 17, 2016
poor experience with a chipped wind sheild on new car quoted a payment and in the end it was higher. would not work a deal on a HRV traded in a 2013 Honda Ridgeline on Civic that I bought at Hagerstown Ho quoted a payment and in the end it was higher. would not work a deal on a HRV traded in a 2013 Honda Ridgeline on Civic that I bought at Hagerstown Honda. The car had over 200 miles on it and a chipped windsheild . That is how I am driving it now. paid full price for damaged product they were ok with that said just think you are getting a new windsheild and you can trade it in 3years for the car of your choice.they claim they did't know about the chip until it sold. some inspections. Had an appointment to fix chip never was serviced. waited most of the day. No one showed up. More
by lollipop
Employees Worked With
Helpful January 14, 2016
Honest and professional This dealer was so refreshing after my first stop at a Honda dealer in Frederick. I got a detailed quote at a fantastic price from Ian with no hagglin This dealer was so refreshing after my first stop at a Honda dealer in Frederick. I got a detailed quote at a fantastic price from Ian with no haggling or games. Ciro completed the purchase promptly. Great experience. More
by MickeyMagoo
January 08, 2016
Best car buying experience ever! Kyle and the whole team at Hagerstown Honda made the stressful process of buying a new car wonderful! Everyone was so helpful and the entire experien Kyle and the whole team at Hagerstown Honda made the stressful process of buying a new car wonderful! Everyone was so helpful and the entire experience exceeded our expectations. We would definitely recommend buying your next Honda here! More
by Nikki
Employees Worked With
January 06, 2016
Awesome! I have brought two cars from Hagerstown Honda and they will always have my business. The people very helpful and friendly. When dealing with the Hager I have brought two cars from Hagerstown Honda and they will always have my business. The people very helpful and friendly. When dealing with the Hagerstown Honda staff, I do not feel like a customer but a member of their family. More
by Asa327
Employees Worked With
Justin Griffith
January 06, 2016
Very Accomodating Our "old" Honda was totaled 12/11/2015. Hagerstown found 1 pilot in surrounding 4 states that met our needs. 4 days later, we have our new Honda. Supe Our "old" Honda was totaled 12/11/2015. Hagerstown found 1 pilot in surrounding 4 states that met our needs. 4 days later, we have our new Honda. Super Service. More
by roadrunner
Employees Worked With
Ciro Schianodicola, Brandon Fisher
January 04, 2016
Extremely pleased with all facits of Hagerstown Honda My family just purchased our third 2015 Honda of this year and 18th overall from Hagerstown Honda since moving to West Virginia 22 years ago. Our sal My family just purchased our third 2015 Honda of this year and 18th overall from Hagerstown Honda since moving to West Virginia 22 years ago. Our salesman is Micah Youngbar. Micah has provided my family with excellent service with each purchase. We have also received excellent service from Dave Ainsworth (Sales Manager), Darin Fazenbaker and Brandon Fisher (Finance), Bill Crouse (Service), and Samantha Llewellyn (Parts). I cannot image buying a Honda from anywhere other than Hagerstown Honda or anyone other than Micah Youngbar. More
by tlking
Employees Worked With
Other Employees :
Bill Crouse, Samantha Llewellyn, Dave Ainsworth, Brandon Fisher
January 04, 2016
Black & White deal Micah was our salesperson he was honest, friendly, and answered all my questions. I bought two cars in this transaction. This was not my first dealer Micah was our salesperson he was honest, friendly, and answered all my questions. I bought two cars in this transaction. This was not my first dealership that I contacted to make this deal ( I knew exactly what I wanted before I got there)but Micah is the one who followed through... And I bought from him specifically because of it! The finance side was great too! More
by Marcy K Rn
January 04, 2016
I finally did it! I've had three members of my family purchase vehicles from Hagerstown Honda and decided to jump on the bandwagon; I'm happy I finally did. The proces I've had three members of my family purchase vehicles from Hagerstown Honda and decided to jump on the bandwagon; I'm happy I finally did. The process was swift and easy and Kyle Wilson is pretty awesome! And I can't forget about Brandon Fisher! Thank you! More
by staylor
January 02, 2016
Amazing Micah was amazing! Found the exact car I was looking for and was very friendly. Made it a great experience! I would definitely reccomend him to anyone Micah was amazing! Found the exact car I was looking for and was very friendly. Made it a great experience! I would definitely reccomend him to anyone looking for a car! More
by Kmlefferts
Employees Worked With
January 02, 2016
Excellent experience The sales person I had was very knowledgeable. The whole staff there was very friendly and very efficient. I definitely will go back whenever I cons The sales person I had was very knowledgeable. The whole staff there was very friendly and very efficient. I definitely will go back whenever I consider buying another car. More
by Cathy Dempsey
Employees Worked With
