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Handy Toyota

St. Albans, VT

4.7
4,222 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,222 reviews

January 18, 2024

Great service and the shuttle service guy was really good as well. Both were really friendly and very informative. Thanks you! More

by katherineboyd76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott shuttle guy
Jan 18, 2024 -

Handy Toyota responded

Thank you so much for the review! We're happy to hear that you had a good experience!

January 18, 2024

Over charged for what appears to be turning off a sensor with a button on the dash at the tune of $400. Then I get home and realize there are parts of my console by my shifter missing and some other random More

by damicojeff
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

I wish the parts had been ordered in advance - when I’d called a couple weeks before to set up the appointment I was told that the parts could be there within 48 hours – which would’ve cut this service fro More

by ken.winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Handy Toyota responded

Thank you for taking the time to write about your recent service experience, Ken! I will make sure to provide feedback to my service and parts manager. I'm happy that Naim handled the situation well and kept you informed, and that your vehicle is running better!

January 18, 2024

Took me in early, finished early and well informed throughout servicing. Have had other cars undercoated in the past and came back to a mess, but not at Handy! More

by sprayglodgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

January 18, 2024

Excellent customer satisfaction skills and treatment. Courtesy is top notch! Nothing short of great customer care, an example of a great dealerrship is exemplified by these types of employees! Great job! More

by MikeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Handy Toyota responded

Thank you for the review, Mike! We are so happy to hear that!

Jan 19, 2024 -

Handy Toyota responded

Thank you for the kind words, Mike! We appreciate your review and business as always!

January 17, 2024

I met Alan when I first purchased the truck. He is always very friendly and welcoming More

by newzealandkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
Jan 17, 2024 -

Handy Toyota responded

Thank you for the review! Glad to hear that!

January 16, 2024

I have bought numerous cars and trucks from this dealer ship but only through Ali ! Once he leaves it will take some big shoes to fill to keep me buying ! He should’ start training all new hires now ! . More

by kirish1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Handy Toyota responded

Thank you so much for the review! We are happy to hear that Ali was able to help you out!

January 15, 2024

I’m disappointed in Handy’s handling of my car’s inspection. I’ve come to expect more after many years of being a customer. More

by Locals123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Incredibly professional and helpful. It was a great experience! It was immediately evident to me that the staff genuinely cared about getting me into the best vehicle. More

by jake.sweatt18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a great experience!

January 14, 2024

They were very helpful and answered all questions needed was a very friendly atmosphere and a straight forward process More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Bodette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Unwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Paquette
Jan 15, 2024 -

Handy Toyota responded

Thank you so much for the review! We are happy to hear that you had a good experience with us!

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