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Handy Toyota

St. Albans, VT

4.7
4,170 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,170 reviews

September 21, 2023

Went in for some brake work and inspection , came out all set to go , short period of time , very nice gal at service desk everything was on the up and up .......great More

by scottarainville1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Handy Toyota responded

Thank you for trusting us with the service of your vehicle and for taking the time to leave our service department and Tory a review! We pride ourselves on customer service, and Tory is a great example of how we expect our staff to treat our customers.

September 20, 2023

Helpful and courteous. They always make me feel welcome. I had an appointment at the same time. My vehicle was going in and the shuttle was wonderful. Grateful for the opti More

by chris.nichols802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Handy Toyota responded

Thank you for leaving a review! It's great to hear that you felt welcome here! We appreciate you letting us know!

September 20, 2023

First and foremost, huge shut out to Cody and Eric. From the moment I first inquired about the availability of a Toyota 4Runner all the way through to the moment I drove it off the lot the same day, by More

by Aimee C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Handy Toyota responded

Thank you so much for the review, Aimee! It's so wonderful to hear that you had such a great experience with us! Thank you for leaving such a detailed and thorough review of your time here! We really appreciate you taking the time to do so! We are so grateful to have fantastic customers like yourself!

September 20, 2023

It was a pleasure working with such a pleasant person. I didn't realize it was a tire change, not an oil change, and he pleasantly advise me of the service needed. We are a Toyota family and we love the More

by pattibourbeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Handy Toyota responded

Thank you so much for the review! We are so happy to hear that you had a good experience with us!

September 19, 2023

Alan,Service Advisor always provide us with best in class customer expereince! Alan,listens to our concerns and always goes above and beyond. If I was Alan’s boss I would give him a raise! We have been to se More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Handy Toyota responded

Thank you for the review, Mike! We are so happy to hear that you had such a good experience with Alan! That saying is a very true one and we are delighted to hear that our service team helped you out!

September 19, 2023

It was a pleasant cold rainy day and my air filters were dirty so the tech put them in the car in the rain. Why not inside when the oil was being changed? More

by dgduckhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Handy Toyota responded

Thank you for the feedback. We can confirm that the rain will not affect the filter. Sometimes the filter replacement gets approved after the oil has been changed and the car has been parked. We do appreciate your business and your feedback on this matter.

September 19, 2023

Ali Kamal was the salesman who helped me and did was swift with helping me test drive a car and I left a few hours with a new car! More

by jessikaherron6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Handy Toyota responded

Thank you for the review! Congrats on the new car! We hope you enjoy it!

September 19, 2023

Always great service. The staff goes above and beyond. Would recommend them to anyone! Thanks handy Toyota team. More

by dkshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Handy Toyota responded

We appreciate your review! It's great to hear that our team went above and beyond for you!

September 18, 2023

Very efficient. Required service, so pretty standard. They couldn’t find a squeak in the driver’s seat, so we’ll get that next time More

by dave.cobb.vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Handy Toyota responded

Thank you for taking the time to leave us a review. Please keep us in the loop if that squeak in the driver seat comes back.

Sep 19, 2023 -

dave.cobb.vt responded

Will do. Thanks!!

September 16, 2023

Always professional, always let's you know what was done to your vehicle and next service More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Handy Toyota responded

Thank you for the review, Chad! We are happy to hear that you had a good experience with us!

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