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Handy Toyota

St. Albans, VT

4.7
4,176 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,176 reviews

May 22, 2024

Nick Lambert was courteous and listened to our needs. We felt confident in his knowledge. More

by cdezotelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lambert
May 24, 2024 -

Handy Toyota responded

We appreciate you leaving us a review! Thank you so much!

May 21, 2024

Went in for an oil change that was scheduled and I was waiting. I wasn’t told til I handed over my keys it would take up to 2 hours. I live almost 1.5 hours away and it ended up taking 2.5 hours. Would ha More

by cerahurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Westen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

They did a great job and got me in and out in a flash! Thorough went through all my systems as well as oil change. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Handy Toyota responded

Thank you so much for your review! We are happy to hear that you had a good experience!

May 20, 2024

Unfortunately, we did not have the best experience. We brought in our utility truck due to a code it was throwing, and the service department advised that our truck was not operable, and that the tran More

by Village of Enosburg Falls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
May 30, 2024 -

Handy Toyota responded

We thank you for your feedback, Village of Enosburg Falls. Unfortunately, the transmission on this vehicle is bad. It might be running, but will fail according to our Toyota Master Diag Tech. We have videos and pictures of the problem we have shared with you. We will work with you on the diagnosis cost, please contact our shop to talk about that potential refund.

May 20, 2024

Happy to work with Dennis Gebhardt on buying out or lease. He did a great job and was really friendly. More

by rrd321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
May 21, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

May 20, 2024

Very pleased with efforts and follow up after my inquiry about being specific in my search for a new vehicle. Worth crossing the lake after a negative experience with Della. Thanks again to Cody and his dil More

by ddowdle1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

May 20, 2024

Cody and Dennis did an EXCELLENT job all around with our experience of leasing a new Rav4! We've worked with Toyota dealers around VT in the past and this location got us in and out. Very efficient and unde More

by woodlandprovisions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis and Cody x2
May 21, 2024 -

Handy Toyota responded

Thank you so much for your kind review! We are happy to hear that Cody and Dennis were so helpful!

May 19, 2024

Quick check in. Check out on time as promised waiting area very comfortable Great coffee More

by Artkotavt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

May 18, 2024

William gave the best attention possible to my appointment. He could not have done a better job. Excellence! More

by LYNNSPOTTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Raboin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We appreciate it!

May 18, 2024

Handy Toyota is a great used car dealership. I've purchased two used cars from them (a 201 Toyota RAV4 and a 2015 Toyota Camry LE) and both times the sales team were helpful, no-pressure, and f More

by mhw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Handy Toyota responded

Thank you so much for your review! We greatly appreciate it!

Jul 20, 2024 -

mhw responded

Sadly, Handy has failed to live up to my 5-star ratings. At time of purchase it was agreed that two sets of keys would be provided. The second set was at a remote location and was to be mailed. I never received the second set of keys. Handy said they were mailed but could not provide a tracking number. When i asked for a discount to purchase a new key they said they had fulfilled their obligation. Not in my eyes. I am very disappointed.

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