Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,391 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,391 reviews
December 01, 2020
This is my family’s 8th car from Harbro and my first car that I can call my own. Mark and the team were so helpful throughout this whole process, from suggesting cars to test drive to helping with paperwork that I can call my own. Mark and the team were so helpful throughout this whole process, from suggesting cars to test drive to helping with paperwork and making sure my car was perfect before I bought it. I am so thankful for all of their help and 100% highly recommended Mark and the Harbro team to anyone considering getting a vehicle! More
by Joriatodd
Employees Worked With
Helpful November 27, 2020
Just installed in my 2010 Mercury Milan, remote car start. A loaner was provided and early afternoon, car was ready. Mark Alisch gave an easy instruction. Works like a charm! I've had just recentl start. A loaner was provided and early afternoon, car was ready. Mark Alisch gave an easy instruction. Works like a charm! I've had just recently, a total brake job. They found my rear calipers were rusted, they too are new. Safety first! More
by Ange1946
Employees Worked With
Mark Alisch
November 19, 2020
My 2018 Honda Ridgeline was purchased by Tim, at Harbro Auto. It was the easiest, most fluid sale I have ever done. Tim & the Team at Harbro are simply the best. Auto. It was the easiest, most fluid sale I have ever done. Tim & the Team at Harbro are simply the best. More
by H-puck
Employees Worked With
November 15, 2020
Everyone at Harbro did all they could to give me great deals on a rental until I found the car I wanted, and the car I bought. Very helpful and nice family run business. deals on a rental until I found the car I wanted, and the car I bought. Very helpful and nice family run business. More
by Joyce
Employees Worked With
Other Employees :
Bob Cole, Chris Rodgers
October 26, 2020
Woke up Monday morning to find my front driver’s side tire near flat and not keeping air. Called in not expecting them to take me that day to find they could take me immediately! The service team was inc tire near flat and not keeping air. Called in not expecting them to take me that day to find they could take me immediately! The service team was incredibly accommodating and friendly. Not only were they able to fix my tire, but they also identified some additional maintenance my car needed. They offered the service and got it done, all without an appointment. I also received a ride home so I did not have to wait in the lobby for hours. For an unexpected stressful Monday, this was exceptional service and I greatly appreciate the help! More
by samanthaming
Employees Worked With
Kevin Shield, Mark Alisch, Steve Santucci
October 23, 2020
The sale of my truck went extremely smooth. Communication was straightforward and friendly. Well organized organization. Process went off without a hitch. I was able to sell the truck within days. was straightforward and friendly. Well organized organization. Process went off without a hitch. I was able to sell the truck within days. More
by slreichard
Employees Worked With
October 23, 2020
We purchased a 2018 Nissan Versa thru Harbro Sales. Both Mike and Chris were extremely helpful and thorough in meeting all of our vehicle needs. Mike and Chris were extremely helpful and thorough in meeting all of our vehicle needs. More
by Cliff
October 22, 2020
My car needed all 4 wheel brakes, the whole ball of wax! Plus 2 new calipers, they called to inform, appreciated being called. I had a loaner also, a plus in my book! The staff and tech were very up front Plus 2 new calipers, they called to inform, appreciated being called. I had a loaner also, a plus in my book! The staff and tech were very up front on the repairs. They go the extra mile! More
by Ange1946
Employees Worked With
Mark Alisch
October 21, 2020
Great people to do business with. Their business approach is straightforward and honest, no pressure. They honestly want you “the customer” to be comfortable and happy with the purchase experience and autom is straightforward and honest, no pressure. They honestly want you “the customer” to be comfortable and happy with the purchase experience and automobile they sell you. I am a first time customer and highly recommend Harbro sales and service. More
by Thomasleekincaid
October 20, 2020
Tim contacted me on Craigslist about buying my van. He provided detail and references so I knew it wasn’t a scam. Tim agreed with my price & made the whole experience painless. Great guy to do business wi provided detail and references so I knew it wasn’t a scam. Tim agreed with my price & made the whole experience painless. Great guy to do business with! More
by Steve G from Maine
Employees Worked With
