Hartford Toyota

Worst service, unfriendly staff, waste of my time Didn't get the scheduled service. Apparently, people i spoke on the phone had no idea what they were talking about according to the one of the service Didn't get the scheduled service. Apparently, people i spoke on the phone had no idea what they were talking about according to the one of the service person who was very rude and unfriendly. Hope they get their staff trained, at least, they should know what they are talking about and basic customer service skills. More

Great Purchase Experience When I came in to Hartford Toyota my goal was just to explore and find out what kind of deals do they have, after Muhamed showed me the car and worked When I came in to Hartford Toyota my goal was just to explore and find out what kind of deals do they have, after Muhamed showed me the car and worked with his manager on the deal, I decided to take the car home, Muhamed was really good and made everything really ease, I am looking forward doing business with him in the future More

Buying made easy From the time I walked in I felt my needs were listen to and I was given every bit of information I needed to buy my new Highlander. Most importantly From the time I walked in I felt my needs were listen to and I was given every bit of information I needed to buy my new Highlander. Most importantly the negotiation process was simple and painless. More

Good experience Buying a new Highlander was easy with the friendly service at Hartford Toyota. Good experience and would recommend to others for their Toyota purchasi Buying a new Highlander was easy with the friendly service at Hartford Toyota. Good experience and would recommend to others for their Toyota purchasing needs. More

Great Experience From start to finish we felt taken care of. Unlike other dealerships, everything appeared to be transparent and handled in an honest manner. Dave Godu From start to finish we felt taken care of. Unlike other dealerships, everything appeared to be transparent and handled in an honest manner. Dave Goduti, our salesman, had our best interests at heart and it was a pleasure working with him and his team. He was patient and took the time to explain the different models and the leasing process in general. These qualities and attention are hard to come by. More

Once you buy you are are forgotten When I went to pick up my truck I told Devin McMahon I want to order that Toyota tonneau cover for my new TRd sport he said no problem I will call When I went to pick up my truck I told Devin McMahon I want to order that Toyota tonneau cover for my new TRd sport he said no problem I will call you on Monday well Monday came and no call after about a week I called him he said he had ordered it waited two more weeks never heard from Him I again called him said it was ordered still in the system. I asked him if he could even get the cover he said yes but I have to order it in parts cuz cover is not available to public. After about 5 weeks I said this is ridiculous I called the parts dept. guess what he never ordered it I texted him and asked why he strung me along his response was the parts manager told him it wasn't available I said then why did you tell me you ordered it and let me hang for 6 weeks knowing full well you never ordered it. I was so upset I called sales manager he was another joke told me that was unacceptable someone is gonna be held accountable guess what never heard from him again The parts manager called and said you can't get the cover after the fact as they are not available but he would take care of me on a good aftermarket for my aggravation. The original cover Iwas quoted at 850 installed. He gave me a price of 850+120 to install. I said to him that's no deal he said he saved me tax. BIG DEAL IHAD THE SAME COVER INSTALLED AT REDMANS TRAILER FOR 789.00 + tax. Do not trust this salesman or this dealership they are all bull********. NEVER AGAIN HARTFORD TOYOTA More

Enjoyable purchase of a new vehicle I am very pleased with my entire experience at Hartford Toyota from calling to inquire all the way to leaving in my new truck. Dakota was incredibly h I am very pleased with my entire experience at Hartford Toyota from calling to inquire all the way to leaving in my new truck. Dakota was incredibly helpful in setting up an appointment and easy to get a hold of when we were unexpectedly going to arrive late. I had never thought to make an appointment before but incredibly glad she suggested it as it streamlined the process. All staff I encountered were friendly and helpful and the environment was clean and spacious. I can’t recommend my salesperson Gae enough. He was knowledgeable and honest. He did not try to sell me anything that I wasn’t interested in. I am naive to the car buying process solo and am grateful that I chose this dealership as I left with the exact truck I wanted at the exact price I wanted. Marc, the gentleman who handled my financing and registration was also incredibly kind and helpful. I have no doubt I left with the best deal possible and nothing that I didn’t need. He was flexible, understanding and never pushy. As an admittedly anxious and cautious person the pick up of my vehicle was painless and anxiety free. I look forward working with Toyota for many years to come and highly recommend them for your next purchase. Lastly, I can’t stop smiling any time I’m in my new Tacoma. More

Another great experience from the best dealership! Great experience that was professional, smooth and easy. This is the second new vehicle Ive bought from Hartford Toyota. I came in there looking to fi Great experience that was professional, smooth and easy. This is the second new vehicle Ive bought from Hartford Toyota. I came in there looking to find a vehicle for my wife. They were so helpful! They were professional from the moment I pulled on the lot and walked in the door. From a 1 to 10 rating, i would give them an 11. There wasnt a moment that I felt rushed, uncomfortable or forced. They let me pick out what I want and were very knowledgable and thorough with every question I had. I will never buy anything but a Toyota and will never buy anywhere besides Hartford Toyota. They have earned my families business for the rest of our lives. No games and no hassle here! Id recommend everyone come here first and dont waste your time at other dealerships. More

Very enjoyable experience while purchasing a new Highlander The management and sales staff were very professional. They delivered on all of their commitments and I was very pleased with the overall experience a The management and sales staff were very professional. They delivered on all of their commitments and I was very pleased with the overall experience at the dealership. More

Excellent service from management to sales representative Was sent to Hartford Toyota by my boss who bought a Toyota through them and the buying experience was quick ,easy and hassle free. The sales and finan Was sent to Hartford Toyota by my boss who bought a Toyota through them and the buying experience was quick ,easy and hassle free. The sales and finance staff was professional and enjoyable. More