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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,791 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,791 reviews

October 26, 2023

Our experience was great and we wound up buying 2 cars. The auto industry has drastically changed since we last bought a car but our sales rep Ben Root was up front, super kind and really helped make the p More

by GrandHighlander8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
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Oct 26, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Andie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

Helpful
October 26, 2023

Muy buena persona muy responsable con su trabajo. Nos orientó bien sobre todo el proceso que le realizarían al vehículo y la explicación de cada cosa. Nos dio evidencia de todo lo realizado. Muy pero More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
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Oct 26, 2023 -

Hartford Toyota responded

Cynthia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
October 24, 2023

Son muy buenos en lo q asen se los recomiendo a cualquiera Y los empleados q me atendieron bregaron super nice los mejores 10/10 😊😊😊🙌 More

by kevo96rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Hartford Toyota responded

Kevo, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

Helpful
October 24, 2023

Very good service, they are very friendly and I as a costumer and very satisfied More

by Juan c garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Hartford Toyota responded

Juan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
October 21, 2023

A bit expensive, but service was good. I would really like to get all my service there but also need to stay within a fixed income budget. More

by FAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

FAZ responded

A bit expensive, but service was good. I would really like to get all my service there but also need to stay within a fixed income budget.

Oct 22, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
October 21, 2023

The sales guy was excellent . He explained everything.He was very patient,thorough and knowledgeable.The finance guy was excellent also.He worked with us ,explaining every step of More

by mrsingh1260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emarkh Bayramov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
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Oct 22, 2023 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
October 21, 2023

They were very kind courteous and very professional. I felt very at ease and they were very helpful in seeing to what I wanted in a car. I was very happy with the results of my purchasing a car with thi More

by Happybuyer
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Report | Print
Oct 22, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
October 20, 2023

Never been treated this way in long time once again but no more ever again! More

by rayzor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Hartford Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

Helpful
October 16, 2023

Easy to work with no issues and fast service everything went perfect, thanks a lot More

by Evaldes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

Helpful
October 16, 2023

I’m grateful that after several months of complaining they fixed were able to fix my vehicle. More

by minervia.newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
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